Hi everyone,
Has anyone found a solution?
Additional info:
We're running the ATEM output as 3G-SDI Level B. Since the Hyperdeck 12G and Multiview 4 don't accept Level A, we don't really have a choice.
CORRECTION: Firmware upgrade to latest brought support of 3G-Level A to the Hyperdeck 12G and Multiview 4. The 3G-Level support overview list here in the forum is apparently not up to date
STATUS UPDATE: With Hyperdecks 12G running latest firmware we could not reproduce the issue of dropping timecode on Level A or Level B any longer. Maybe the firmware update fixed it. We will keep an eye on the issue and post here if anything changes.
Cheers,
Daniel