- Posts: 204
- Joined: Wed Jan 01, 2014 7:46 pm
gr8pics wrote:I work with software.
Imo, its not about revealing new features, but generally just keep us in the loop.
They should hire a communication manager, informing us about the progress "hello again, as you may know, we are working on an update, but bugtesting of new features have taken a little longer than expected, so bla bla bla bla..."
It takes SO little extra to make a customers satisfied, instead of putting them on the ignore list, like they are doing here.
ANY INFO, IS BETTER THAN NO INFO!
They've frequently posted (even in this thread I believe) that the BMCC is not forgotten and they are working on updates. They haven't explained what the hold up is but they shouldn't need to, they are saying there's a fix coming unsure how soon.