Sun Aug 26, 2012 11:47 pm
Using Win 7, 64 bit, SP1 on a P55 motherboard (using PCI Express card for USB: Renesas driver 2.1.36.0, Firmware 3034). Blackmagic Intensity Shuttle and Blackmagic audio both appear as working devices in my Device Manager, driver versions 9.6.1.0).
Unfortunately, despite the device being recognized by Windows, it does not appear to be recognized as a recording device by Media Express--the "Device" menu shows "No device is connected". Have also tried under Adobe Premiere CS6, where no signal appears, and the Capture window reads "Capture Device Offline". Any ideas on how to solve this?