Intensity Pro Firmware Problem

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SpecialKPS

  • Posts: 1
  • Joined: Tue Jun 03, 2014 8:18 pm

Intensity Pro Firmware Problem

PostTue Jun 03, 2014 8:24 pm

I have had my Intensity Pro for ~3 years now. Last week my HDD died so I bought a new one and had a copy of Windows 8 Pro given to me for free. Every time I am prompted to update my firmware it fails saying:

An error has occurred that has prevented the firmware on your Intensity Pro from being upgraded. Try restarting your computer and upgrading the firmware again.

When I reboot, it does it again. Nothing works. I have been fighting this issue for 4 days now. Any info would be appreciated. Thanks.
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Intensity Pro Firmware Problem

PostTue Jun 03, 2014 10:19 pm

Goto and take the following steps.

control panel>power settings>high performance
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