Ultrastudio Mini Recorder/Mac thunderbolt monitor

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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Kingsley Foreman

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  • Joined: Wed Nov 14, 2012 5:45 am

Ultrastudio Mini Recorder/Mac thunderbolt monitor

PostWed Nov 14, 2012 5:48 am

Hi all,

Just having a weird issue.

When I plug the Ultra studio Mini Recorder in to my Mac Book Pro 15 Retina, and I have my thunderbolt monitor plugged in, everything on the monitors USB starts playing up.

The mouse becomes jerky, my logickeyboard stops, and the audio starts skipping before just disapearing.

I unplug the recorder it all comes good again. I plug keyboard etc into the mac book pro and that works too, although sound is still dodgy as that is still on the monitor.
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Joshua Helling

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 4:58 pm

Re: Ultrastudio Mini Recorder/Mac thunderbolt monitor

PostTue Nov 20, 2012 9:10 pm

It's possible the unit has a problem. If you could check it on another system to confirm that would be good. If not you can contact support and we can see about checking it here.
Joshua Helling

Director of World Wide Support
Blackmagic Design Inc.

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