Tue Aug 04, 2015 10:09 pm
OK good news, we got it!!! whew, Here are our findings. basically in order for the panel to be recognized in Resolve, we have to have the EuControl software running simultaneously. Whereas, with the AVID and BL plugin, you do not.
We tried many different variations of these two scenarios and it seems that this is the answer.
We are assuming that it's because it is an AVID product and therefore communicates with AVID without the need for any 3rd party software.
But to answer your question, the "E" is greyed out, and when opening the EuControl settings, it doesn't matter whether or not the panel is listed at all when in the AVID, but when in Resolve, once you open up the EuControl, it connects, and the panel automatically lists itself in both columns as well as seeing the computer name in the workstations tab.
Thank you so much for all your help!