No luck
I updated the computers to Sierra OS, disconnected all usb peripherals, started Camera Setup utility, turned the ursa mini ON before connecting the camera to the computer, then ran the Setup and the update (4.0) failed again.
I then downloaded the previous update (3.4) to test it and tried everything again. This time the Camera Setup screen opened properly but as soon as I connected the usb, the message was "Version 3.3. Software is up to date". However, the update I was trying to install was 3.4, so I don´t get it. From this information I guess that the firmware of my camera is 3.3 but 3.4 considers the firmware to be updated? Confusing.
Yes my serial is a 32xx. Do you consider that I could shoot with this version? No mayor problems in terms of video, except for the fact that I won´t have the latest features activated by the updates?
I wonder if I should consider a different camera at this point. I wrote to Support and will keep trying.
Thanks a lot for your help.
Saludos