I tought I replied, but now i cannot find it anywhere.
I don't really know how Canon or Panasonic or Sony dealt with their customers when it came to a camera upgrade but I don't think it would change the way we ursa mini owners feel now.
We are talking about different priceranges, different years completely different situations and most of all: different companies. II'm not on their forum, i'm on bmd, I'm they customer and whan to communicate with them.
(altough I can find positive examples like Canopus, they offer discount upgrade option if you buy edius within x months before they release the new version. But still. It doesn't change anything in our situation)
I just want you to try to understand our situation.
Ursa mini (4.6k) first was announced in 2015 March or so, most of us decided to buy it as soon as we can. Wow 4.6k cam, 15 stops, global and rolling shutter options, 120fps (maybe 160 from some sources), gps, small format, nice addititions etc!
About that... globalshutter no, gps no, and also no release in in July, but we do our best, it's still a great camera, and btw "the best camera is what you have!"
(anyone who ever used these wise words, did you guys tell it to your customer when you sent your offers?
no? tought so...)
ohh.. aaaand yeah there is the thing with the fpn, the magenta cast, the crosshatching... but if you can really explain why you can't tell a good story with magenta corners and a grid all around it you can try and RMA it.
Yeah and a year late. Or more, we will see
And you guys with the ursa majors and the promissed turrets... well... let's get
back to you a bit later, okay?
I obviously joking a bit, but we all know, um46 went trough a really tough path to get to be as it was (mainly) promissed. This was possible because a bunch of customers bought it regardless it's known faults and tested it. It feels like all these testing, pointing out design errors, feature ideas, practical functions, led to ursa mini pro. Which is btw a great camera, a real powerhorse.
Now these earlybirds can't upgrade, because "X".
(Btw we are on the other side, cause here in Europe we could only buy the camera in mid november. The package came full around november.... if i had any clue...)
"X"= reasons. btw these reasons could be easily applied in any existing upgrade options and conditions, including the 3.500 Ursa offer.
Upgrade option is not about you are having a bad camera, it's about giving a mutually beneficial option. Not even mandatory option. Good for the company, good for the customers.
Long story short. I feel like BMD should really consider extending the ursa major upgrade option to the um46.
ps.: I understand BMCC came out around 7d, there are multiple products in the c100/300/500 series, and Panasonic doesn't offer upgrade discounts. But srsly what does it have to do with us?
Thanks for reading it and... sorry for my english
Cheers
Adorján