I was hoping to be the first to get my hands on the turret and now I am booted to the back of the line. It's not fair B&H why do you do this to me. Why do you cancel my order without my permission after I waited so long. Don't you realize that is cruel.
This is the second email B&H send to me claiming the turret is discontinued and my order was canceled.
RE: B&H Order # xxxxxxxxxx
Dear Brian Gulliver,
On 9/7/2015, you placed a backorder for the Blackmagic Design URSA 4.6K Turret (PL Mount) B&H # BLURSAT46KPL. Unfortunately, the manufacturer has informed us that this item is discontinued and they will not be able to fulfill your order. Being as such, we have canceled this item off your order.
If you would like advice on a possible replacement product, our sales department would be happy to assist you in finding an item that will serve your needs. They can be contacted either by calling 1-800-606-6969, emailing
sales@bhphotovideo.com or via live chat.
We apologize for the inconvenience this has caused and look forward to serving you again in the future.
Please let us know if we can provide any further assistance.
Thank you, we appreciate your business.
Sincerely,
Your Customer Service team at B&H
CS@bhphoto.com 800-221-5743, 212-239-7765