Mon Jul 17, 2017 11:57 am
It's worth noting that I found this to be the solution for a "non-functioning" Intensity Shuttle Thunderbolt version, as well. The Thunderbolt cable decided not to work properly and needed replacement. My first port of call when experiencing such problems is now Thunderbolt and USB cables.
Blackmagic Teranex 2D, Ultrastudio Express, Intensity Shuttle (Thunderbolt), Two H.264 Pro Recorders (Mac OSX) & lots of old VTRs used for digital archiving of legacy video formats for major libraries, broadcasters, universities and public archives.