Hi guys. My topic is not exactly about BMD, but is ATEM related, so I hope it is ok to post it here. Maybe someone has experience and can give me advice. Thanks
So. I work with a small TV production team. They use mostly BMD equipment, our switcher is ATEM 1M/E production studio 4k, controlled by X-Keys control panel (and also controlled by the BMD software).
The guys who installed the equipment (it was before I joined the team), didn't leave any schematics and documents, so I'm still trying to figure out the purpose of some connections.
Anyway, what troubles me is that the X-Keys sometimes goes crazy - it stops working and all the indicators on it are flashing. The problem is solved when we restart the power. In the meantime the ATEM switcher still works properly and can be controlled by its software. I have the feeling the problem is caused by bad power connection of the X-keys, but I can't be sure. The X-keys cable goes to some small box. There's one cable going out of the box and going to some small power adapter (charger). There is another cable going out, but the box stays in place that is really hard to reach or see without disconnecting few other devices, so I don't really know what this box is, but I want to find out. I guess this is some sort of converter that connects the X-Keys panel to the ATEM switcher. It's impossible to follow the cable (and there aren't any marks on it). Any ideas or suggestions? Maybe it goes into the Switcher Control plug on the back panel of the ATEM switcher. The switcher stays in a rack in small server room, the access from the back is a bit hard, but I can try to look.
And then, there's another question. The X-keys works pretty fine with the ATEM 1M/E.
The ATEM Television Studio HD (another switcher we have) uses the same software as the 1M/E.
Does this mean I can use the X-Keys panel also with the ATEM Television Studio HD?
Thanks!
So. I work with a small TV production team. They use mostly BMD equipment, our switcher is ATEM 1M/E production studio 4k, controlled by X-Keys control panel (and also controlled by the BMD software).
The guys who installed the equipment (it was before I joined the team), didn't leave any schematics and documents, so I'm still trying to figure out the purpose of some connections.
Anyway, what troubles me is that the X-Keys sometimes goes crazy - it stops working and all the indicators on it are flashing. The problem is solved when we restart the power. In the meantime the ATEM switcher still works properly and can be controlled by its software. I have the feeling the problem is caused by bad power connection of the X-keys, but I can't be sure. The X-keys cable goes to some small box. There's one cable going out of the box and going to some small power adapter (charger). There is another cable going out, but the box stays in place that is really hard to reach or see without disconnecting few other devices, so I don't really know what this box is, but I want to find out. I guess this is some sort of converter that connects the X-Keys panel to the ATEM switcher. It's impossible to follow the cable (and there aren't any marks on it). Any ideas or suggestions? Maybe it goes into the Switcher Control plug on the back panel of the ATEM switcher. The switcher stays in a rack in small server room, the access from the back is a bit hard, but I can try to look.
And then, there's another question. The X-keys works pretty fine with the ATEM 1M/E.
The ATEM Television Studio HD (another switcher we have) uses the same software as the 1M/E.
Does this mean I can use the X-Keys panel also with the ATEM Television Studio HD?
Thanks!