Service for BMCC 4K

Hi there,

where can I get my BMCC 4K repaired?


Greetings,

Tobias

[Kristian Lam]

It depends on what is wrong but contact your closest support office via this link:

https://www.blackmagicdesign.com/support/contact/email
https://www.blackmagicdesign.com/support/contact/phone

What exactly is wrong? I've actually gone in recently and completely replaced the 2.5mm stereo jack for the LANC control. While plugged in, it was bumped. The original connector is too fragile. I've also switched to a 90* angled plug so that resolved any potential future damage.

Hi,

at first the Remote Lanc Plugin got loose and felt into the body... so far

Then I opend the body and while doin that I teared off the wider data band that connects the screen. So the camera ist working but the screen is not. And now i wanna have this both issues repaired.

thx,

Tobias

Since no BM specific parts are needed, a good camera repair service should be able to fix this.
Cheers

mmmh... the parts on the board that hold the cable/plug in Position broke off. And... I still want to have the broken Lanc input repaired.

[Tony Rivera]

As mentioned by Kristian above:

... contact your closest support office via this link:

https://www.blackmagicdesign.com/support/contact/email
https://www.blackmagicdesign.com/support/contact/phone

I wrote a message yesterday. thx!