blackmagic design intensity shuttle for usb 3.0 not detectin

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Shahid Afrid

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blackmagic design intensity shuttle for usb 3.0 not detectin

PostMon Nov 13, 2017 4:55 pm

I purchased A blackmagic design intensity shuttle for usb 3.0 and downloaded latest Version From BlackMagic Website But it not detecting
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Xtreemtec

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Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostTue Nov 14, 2017 1:22 pm

Do you have a Computer / Laptop that meet the Hardware specs required for the Intensity to work on USB 3?
Do you have a Renesas USB 3.0 chipset? Otherwise you might not get it to work.

See this topic> viewtopic.php?f=4&t=4277
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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Rosa Ann

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Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostWed Nov 15, 2017 1:32 pm

Hi,
I'm running a Mac Pro x58 chipset with Bootcamp on a Windows 7 64-Bit. I've installed an ASUS U3S6 USB 3.0 PCie card in it. I've installed the drivers that came with it, including the RENESAS drivers. I've installed the USB 3.0 driver from BlackMagic. Upon restarting, it asks for a firmware update and a message stating "The Blackmagic Intensity Shuttle could transfer data faster if it is connected to a SuperSpeed USB 3.0 port." What can I do to ensure that the USB 3.0 port is at it's full bandwidth to get the Shuttle to output a signal?
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Shahid Afrid

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Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostTue Dec 12, 2017 7:43 pm

sir i dont know about that but i have mac book pro and new intensity shuttle
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Xtreemtec

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Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostWed Dec 13, 2017 9:47 am

Well i guess that you have to contact support..
I don't have mac's so i have no expierence with this.. Could all depend on model of mac if it does or does not support it.
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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Jimmy Nguyen

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Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostTue Jan 09, 2018 10:50 am

I am running a Macbook Pro and got into the same problem. Is there any update regarding this issue?
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Adrian@EFX

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  • Real Name: Adrian Hepker

Re: blackmagic design intensity shuttle for usb 3.0 not dete

PostThu Mar 22, 2018 5:24 pm

Greetings from Cape Town ,
I just got a Black Magic intensity shuffle , quality looks awesome. However having an issue if I capture via hdmi from my Sony Hdv handycam ,
The audio sounds like a chimpmunk ??

Any ideas ??

Tx

Just using ProRes 422 Lt 8bit Yuv
As it’s Sd I’m capturing . From MiniDv .




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