Are Recently Received BMCC's Good Quality?

Please comment about the quality of your recently received BMCC's. When did you receive your camera? Where are you located? What uses/tests have you made of it? Is there something you would like to tell us about it?

I received my camera with a nice big black splotch that shows up on the LCD and on my footage. It's sent back to blackmagic. They told me the expected wait is at least 15 business days, plus the time to ship. They also expected me to pay for shipping, but they eventually relented and sent me pre-paid fed ex labels. I hope my case is an anomaly and quality control is strong.

Mine's perfect and I'm really happy with it. I received it last week.

Mines working like a charm!

Received ours in the 1st week of December.

No problems apart from the generic "black hole sun" issue, which will be sorted via firmware I believe.

I received my camera with a nice big black splotch that shows up on the LCD and on my footage. It's sent back to blackmagic. They told me the expected wait is at least 15 business days, plus the time to ship. They also expected me to pay for shipping, but they eventually relented and sent me pre-paid fed ex labels. I hope my case is an anomaly and quality control is strong.

A camera received not in good working condition is certainly not your responsibility in terms of any related costs to repair! Sure you may sign for the original shipment but that only means you do not suspect physical damage from shipping. Hopefully BMD noticed your post and will ensure all their customer service warranty reps are well informed. If I'm wrong and that's their stated and documented warranty policy... Could you check your warranty statement for us to see if it makes any reference to shipping costs? Thanks.

Rick Lang
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our camera shipped 3 weeks ago. no problems at all.

shipped a couple weeks ago and haven't had any issues what so ever.

A camera received not in good working condition is certainly not your responsibility in terms of any related costs to repair! Sure you may sign for the original shipment but that only means you do not suspect physical damage from shipping. Hopefully BMD noticed your post and will ensure all their customer service warranty reps are well informed. If I'm wrong and that's their stated and documented warranty policy... Could you check your warranty statement for us to see if it makes any reference to shipping costs? Thanks.

I sent everything in, so I don't have any documents or anything warranty related. What I do know is that you do not punish the customer by requiring them to pay shipping and insurance for a product that arrives defective. Again, it seems like most cameras are arriving fully functioning, but if yours doesn't -- politely refuse to pay for shipping. There are reasonable people working at support -- they'll eventually do the right thing.

Received ours friday.
It is working great.

The one thing I have been testing is the "expose to the right" recommendation from JB and PB.

I have done a thorough test with it today and from what I have gathered, if you prefer to use an incident meter, you will want to overexpose (according to your meter reading) by at least 1 stop.

Two stops is better. 4 stops is ok but you will definitely lose some detail.

This camera is wonderful with highlights but you DO NOT want to underexpose at all.

ALSO:
Using ISO 400 seems to lose a stop of DR in the highlights and ISO 200 you lose about 2 stops.

BUT those ISOs are cleaner in terms of noise. Also at ISOs 800 and 1600 the noise is banded.

Ours is working great so far, also.

No flange issues so far, yesterday doing some tests at a rental company in cologne, can confirm the dynamic range of 13.2 f-stops.

First flight test tomorrow

Regards, Wolf

Ours is working great so far, also.

No flange issues so far, yesterday doing some tests at a rental company in cologne, can confirm the dynamic range of 13.2 f-stops.

First flight test tomorrow

Regards, Wolf

Do I smell a helicam? Hehe