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Where do I submit a bug report?

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lesstuck

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  • Joined: Sat Feb 24, 2018 7:52 pm
  • Real Name: Les Stuck

Where do I submit a bug report?

PostSat Feb 24, 2018 8:04 pm

Hello, Blackmagic Product Managers, Engineers, and Users,

I'm enjoying Fusion very much, but I do get the occasional crash, and I'd like to submit a carefully documented bug report, so that Fusion can improve and increase its user base.

Where do I submit a bug report? Do you have a ticket system in place? What's the procedure for following up and verifying that the bug has been fixed?

OK, that's all. Thanks for taking the time to address this important issue.

Les
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Peter Chamberlain

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 7:08 am

Re: Where do I submit a bug report?

PostMon Feb 26, 2018 5:24 am

You can email the BMD support email from our web page.
https://www.blackmagicdesign.com/support/

We hae an internal ticket system but its not available to customers so you would need to watch the BMD twitter or facebook account for notice when releases are made and then refer to the product readme.

You can also post in the Fusion section which does get reviewed by the user community and by BMD staff.
One of them might be able to assist.
DaVinci Resolve Product Manager

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