URGENT: Decklink 4K xtreme 12G is not detected in server

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xatin7

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  • Joined: Tue Mar 06, 2018 12:10 pm
  • Real Name: Jatin Tandukar

URGENT: Decklink 4K xtreme 12G is not detected in server

PostTue Mar 06, 2018 12:47 pm

I have recently bought a Decklink 4K xtreme 12G but it is not detected in my server even though my server meets the minimum system requirements. I have also tried the latest Desktop video software.
The Decklink 4K xtreme 12G is also not detected in the device manager.
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Xtreemtec

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  • Joined: Wed Jan 02, 2013 11:48 am
  • Location: The Netherlands

Re: URGENT: Decklink 4K xtreme 12G is not detected in server

PostWed Mar 07, 2018 2:41 pm

Urgent help!! Without specification about your hardware, Operating System, Other cards in your server, What slot is it placed in?? etc we can't help at all..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 4M/E Broadcast Studio 4K, Constelation 8K, Hyperdeck Studio 12G, Ursa Broadcast 4K, 4K fiber converters with Sony Control

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