You probably have to authorize Blackmagic as a developer in your 'Security & Privacy' settings (In the System Preferences). You will only be able to authorize it within 30 minutes of installing Desktop Video. If it's been more than 30 minutes, you will not be able to authorize it and you have to reinstall Desktop Video. Feel free to shoot us an email at
support-usa@blackmagicdesign.com if you need further assistance.