Thu Jul 05, 2018 7:15 am
@JeanClaude.. I think you are missing the point. I filled it out, so has everybody. Most of us, probably all of us filled it out with valid information the first time we downloaded v 8/9/10/11/12/etc. But each and every time.. I log in, then download. Especially during beta when we typically log in to the forums, see the notice of a new beta release, and are logged in. Thus, why.. being logged in with my data actually stored (assuming they store the form data.. if they dont then why bother asking for it), why do I need to re-enter it?? Every other site I have been to that has some semblance of building a form, auto-fills the form in with my info that I already entered before.. basically allowing me to change things if need be.
I tell you what, I will meet them half way. If I am not logged in, and try to download it..then sure, ask me to fill it out, in hopes I get an email and sign up to get future updates, contribute to the forums, etc. But if I am logged in already.. assume I have already filled it out.. or write the few lines of code to check if I filled it out, and skip it if I have (or offer a button to update my profile if need be) and present the download link. It is really not hard to do this and is vastly more user friendly and convenient for those that have already been here and filled it in.
For those of you retorting back like "Oh wow.. you have to spend a few minutes of your day filling out a form again... big deal.. more important things to worry about". Just.. stop. Seriously. This is a VERY easy fix and if any of you had to fill out a form over and over every time you wanted to update your android or ios phone, mac or windows software, etc.. you would be pissed. They dont make you re-enter that data over and over because they have it already. It is beyond stupid and for anyone to argue otherwise you clearly are trying to argue a point that we shouldnt even be arguing. We are the customers.. be it a free piece of software or not. It is a professional product, from an established professional company. Make the damn download bit professional too.. like most other products you buy. Dont push that "its free stop complaining" crap either. That is no reason to continue to leave an annoying easy to fix part of the site for years now the same.
End of the day, I have no choice. But years later, I am baffled as to why this is still the same. It just makes no sense. I am telling you and them.. and I know I am not alone in this, that I garbage fill it with non useful data.. because after filing it out several times with valid data.. I am tired of doing it. Has nothing to do with the few minutes to do it.. it has to do with there isnt a reason I should be filling it out again and again. This is why you will continue to have to fill out gobs of paper every time you re-register in school, visit doctor each year, etc.. because people like those of you saying "big deal... " are behind why we still have to fill in paper with info they already have electronically and are purely doing it "just in case" despite that I tell them.. nothing has changed. "Sorry.. we need it anyway". No.. you really dont. Its already in there. Copy and paste or complain (like I am here) to the software company that you need the ability to re-use the data rather than piss of patients by asking them to spend x minutes hand writing or typing the same info out.
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