Delivery issues

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mycovideo

  • Posts: 2
  • Joined: Wed May 16, 2018 7:52 pm
  • Real Name: Helen Parker

Delivery issues

PostWed May 16, 2018 8:07 pm

Hi there,
LOVED the davinci upgrades - was all working fine, then suddenly could NOT render out project. It keeps crashing. Same settings as before.
I've read extensively the other posts and the "read before posting" instructions. I've set up a log for my activity.
This DaVinci program was paid for as a package with my blackmagic camera - not the free version and being unable to deliver (now been at it for two days with client waiting) is terribly disappointing.
I still love the colourgrade abilities - I just don't want or need to be a technical team analyzing what's gone wrong. I'm on a Mac
NVIDIA GeForce GTX 780M 4 GB
16 GB 1600 MHz DDR3
3.5 GHz Intel Core i7
HIGH sierra
any help appreciated.
PS it rendered out once when I deleted the audio tracks.
Thanks all!
HP
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Uli Plank

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  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: Delivery issues

PostThu May 17, 2018 12:00 am

Which version?
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G
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Marc Wielage

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  • Joined: Fri Oct 18, 2013 2:46 am
  • Location: Hollywood, USA

Re: Delivery issues

PostThu May 17, 2018 12:35 am

What kind of source files? What resolution are you delivering? What specific kind of audio files? What delivery format are you creating?
marc wielage, csi • VP/color & workflow • chroma | hollywood
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Peter Chamberlain

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 7:08 am

Re: Delivery issues

PostThu May 17, 2018 6:28 am

Its likely something in your source code, or target render drive.

And if its crashing then logs help too.

viewtopic.php?f=21&t=69837
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