Dear Blackmagic,
My name is Christia Fornasier. My partner and I are new owners of several Blackmagic products and we felt we were right in choosing Blackmagic as our primary source for equipment and software for our current film project. We have familiarized ourselves with Davinci and Fusion, selected a Blackmagic video assist, and invested a sizable amount of money into accessorizing and completing a full package centered around the Blackmagic Micro Cinema Camera.
With the budget of the film project, and the two low/no-budget producers believing it would be shot with DSLRs in the beginning, we were ecstatic to learn we could achieve the cinematic dynamic range in micro four thirds for less than what was originally expected.
Unfortunately, though we are happy with everything else and continue to be surprised by the ability of this tiny camera , it has been a nightmare to receive an undamaged or unblemished version of the Micro Cinema Camera. As of today, we have ordered 4 units, and all have come damaged. Two came from B&H, and once we were fed up with them, we received the subsequent 2 from Adorama. The ones from B&H came with damaged record buttons, and were rendered useless in their ability to record RAW, which is one of many reasons we chose the camera. The 2 from Adorama have come with damaged or blemished sensors. I have attempted to clean the glass in front of the sensor with a standard air-squeeze bulb, but have been worried in any attempt to dismantle the glass and clean beneath it or assess the sensor itself for damage, especially since these are supposed to be new cameras.
I am beside myself in our incredible bad luck in attaining this camera in an undamaged state. I do not feel like sending back a 4th and hoping a 5th will be the charm. I have been lurking on these boards for awhile, and in many ways, it was integral to my decision in choosing Blackmagic. I saw the community it fostered and felt it was for us. I am posting a pic of the 4th camera's sensor and if anyone has advice, or thinks I should attempt to get under the glass with a new camera, I'm listening. Not sure what else to do.
Sincerely,
Christia & Rachel
My name is Christia Fornasier. My partner and I are new owners of several Blackmagic products and we felt we were right in choosing Blackmagic as our primary source for equipment and software for our current film project. We have familiarized ourselves with Davinci and Fusion, selected a Blackmagic video assist, and invested a sizable amount of money into accessorizing and completing a full package centered around the Blackmagic Micro Cinema Camera.
With the budget of the film project, and the two low/no-budget producers believing it would be shot with DSLRs in the beginning, we were ecstatic to learn we could achieve the cinematic dynamic range in micro four thirds for less than what was originally expected.
Unfortunately, though we are happy with everything else and continue to be surprised by the ability of this tiny camera , it has been a nightmare to receive an undamaged or unblemished version of the Micro Cinema Camera. As of today, we have ordered 4 units, and all have come damaged. Two came from B&H, and once we were fed up with them, we received the subsequent 2 from Adorama. The ones from B&H came with damaged record buttons, and were rendered useless in their ability to record RAW, which is one of many reasons we chose the camera. The 2 from Adorama have come with damaged or blemished sensors. I have attempted to clean the glass in front of the sensor with a standard air-squeeze bulb, but have been worried in any attempt to dismantle the glass and clean beneath it or assess the sensor itself for damage, especially since these are supposed to be new cameras.
I am beside myself in our incredible bad luck in attaining this camera in an undamaged state. I do not feel like sending back a 4th and hoping a 5th will be the charm. I have been lurking on these boards for awhile, and in many ways, it was integral to my decision in choosing Blackmagic. I saw the community it fostered and felt it was for us. I am posting a pic of the 4th camera's sensor and if anyone has advice, or thinks I should attempt to get under the glass with a new camera, I'm listening. Not sure what else to do.
Sincerely,
Christia & Rachel
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