090 Media wrote:For the record, we gave up and went with a completely separate 2W comms system... and we've stopped recommending Blackmagic Broadcast cameras to our customers due to this pitiful integration support.
The same here.. I have about 11 customers all waiting for a proper implementation, and Sidetone adjustment.
Some of them still bought the system and are forced to use a 2W system or GreenGo ethernet intercom beside the BMD setup..
Others are completely holding off purchase because of this issue which renders it useless as a
Broadcast system As it is no system at all if you still have to run external intercom due too poor implementation.
All in all combined these 7 companies that wanted to buy Ursa chains including fiber backs etc..
We are talking numbers combined
34x Ursa Broadcast cameras __________ 34x $3.495 = $118.830
29x Fiber systems _____________29x $2995 + $2995 = $173.710
8x Atem Camera Control panels ___________8x $2995 = $23.960
That is a whopping total off:
$316.500 dollars off "lost" revenue because they hold off in spending there money on this system.
And i don't count the viewfinders, Atem mixers and Glue that i don't have the numbers for right now..
And that is only the Companies i know are holding off the investment due too the issues that the BMD Broadcast system has at this point of time.
I do know if i could have orders like that. And there will be a lot more companies holding off i guess..
That is quite a lot of money not spend..
I would really clear up some hours in the software development department to fix these issues fast to serve the current customers and a lot of customers that are holding off now..
Because if this takes too long to fix.. Companies will buy different gear. And the BMD Broadcast will be titled as "The broadcast system that wasn't reliable enough for broadcast"
I hope people don't loose there trust in the BMD system as i still like and support the system..
My OBV is build around the Atem 4ME Broadcast and Ursa Broadcast cameras.. But if people loose trust in the BMD system.. Even this will be harder to rent out as clients will not trust anymore and demanding Sony or GrassValley again..
I have talked to several people within BMD about these issues and they do understand the issues..
We only can hope there is a Firmware fix around the corner..
Keeping faith in BMD and hope for the best.