BM Intensity Pro 4k and PS4 PRO problem

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vadpribalt

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BM Intensity Pro 4k and PS4 PRO problem

PostWed Nov 07, 2018 11:14 am

I bought a ps4 pro and wanted to capture 1080p 60fps video but intensity pro 4k can only capture main menu of the console without problem, when i try to navigate ps4 pros menu up or down the input signal disappears if i go back to main menu it works. I didn't have such problem with standart ps4. Intensity pro 4k works fine with PC capture. It only has problem with ps4 pro need help
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Tim Lota

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostThu Nov 08, 2018 11:54 am

You have to do two things to get it working: You need to select 59.98p instead of 60p and you need to turn off DHCP in the system menu of the PS4. Then it should work.
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vadpribalt

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostThu Nov 08, 2018 12:33 pm

Ps4 output was set to auto it picked up 59 hz by itself DHCP is off
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Tim Lota

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostThu Nov 08, 2018 7:53 pm

Have you tried turning off the PS4 Pro "special" modes like Super Sampling and the Boost Mode? It could be a source of error. Try using the fixed 59.98 mode and not auto. How long is the cable from the PS4 to the Intensity? I had a problem with a cheap 10+m cable once.
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vadpribalt

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostThu Nov 08, 2018 9:12 pm

Cable is 24 euro 2.0 premium hdmi, 1.5 meter not long i will try to disable boost mode.
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vadpribalt

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostThu Nov 08, 2018 9:28 pm

Didn't change anything same thing With 1080p 59.98 and without boost mode no difference.
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Tim Lota

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Re: BM Intensity Pro 4k and PS4 PRO problem

PostFri Nov 09, 2018 12:20 pm

Sorry Man, I'm out of ideas then. My Pro works fine with said settings (w SS & Boost on). I remember it beeing a struggle to get it to work (tried around 5-8 different HDMI splitter / cables / whatever) but with a direct connection amd no DHCP, it worked fine.

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