- Posts: 7
- Joined: Thu Oct 18, 2018 10:32 am
- Real Name: Flo Zauner
It's happened twice to me. Dongles just randomly fail, and in both cases they were sitting undisturbed in the computer, so it wasn't that I was carrying them in my pocket or something.
Contact BMD support and they sort of treat it like a hardware failure. Took a LOT of effort because they wanted to do all this software troubleshooting, but in the end it was just a matter of cross-shipping the dongles.