Hi,
I'm pretty new to this switcher, but it has been working great up to today. My Aux SDI output seems to be sending no signal at all... I plugged in a Decimator which shows signal on every other SDI (3GA and B), but I can't get anything from the Aux (i.e not even a clock reference).
I can see on the multiview the aux has a feed, whether that is colour bars or an input, so it makes me think it's hardware.
I tried downgrading the firmware. I can't find anywhere if there's a hardware reset though... Like holding buttons whilst powering up.
Anyone had this issue? Or is it a return to shop for warranty?