view Assist 4k can't see SD card.

Getting started with a Blackmagic product? Ask questions here about setup and installation.
  • Author
  • Message
Offline

ephraim

  • Posts: 14
  • Joined: Thu Mar 08, 2018 9:11 pm
  • Real Name: Ephraim Ridley

view Assist 4k can't see SD card.

PostTue Dec 11, 2018 5:11 am

I ordered a view assist 4K from BH photo along with 3 SanDisk 64GB Extreme Pro cards since they were listed as officially being supported.

From the factory, the live assist could not see any of the cards. I formatted two of them in my Canon 5DmkIV and now the live assist can see one of them, but not the other. Linux can see all three cards, as can Windows. What gives? Why is the live assist blind to two of them? When inserted, it says "loading" and then tells me there is no card inserted.

please help.
Centos 7.3, Intel Core i7 (7th gen), Nvidia GeForce GTx 1070 ti -> Dual HD monitors, DeckLink Mini Monitor -> 4k Monitor, 512GB SSD for OS, 4TB working drive, 100TB network storage Raid array, Resolve Studio 14.3, Fusion 9 Studio.
Offline

Denny Smith

  • Posts: 10677
  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: view Assist 4k can't see SD card.

PostTue Dec 11, 2018 8:05 am

This is a known issue, see: viewtopic.php?f=2&t=80355
Some new V30 Sandisk SD cards are not working with BM equipment.
Cheers
Denny Smith
SHA Productions

Return to Getting Started

Who is online

Users browsing this forum: No registered users and 2 guests