I ordered my Pocket 4K from CVP in the UK on 22nd April 2018 and I was told at the time that I was around 350-400 in the queue. I am currently still awaiting my order as CVP has been only receiving very small quantities of stock.
On some of the Facebook groups big suppliers (such as B&H in the US and CVP in the UK) have been getting abuse from frustrated customers still waiting for their cameras. While it is accepted that demand has been very high for the P4K (which is a great thing and I hope bringing Blackmagic lots of success) the frustration is being driven largely by the news that smaller dealers (who are not Authorized Resellers) have been supplying cameras to people within weeks or even days of orders being placed.
I appreciate that smaller dealers may only have a handful of orders to fulfil but it makes no sense to me that these smaller dealers are able to obtain stock when Authorized Resellers have outstanding orders. Surely the Authorized Resellers should be given preferential treatment otherwise what is the point of Blackmagic directing customers to them? I feel sorry for CVP and their employees as they are left to face the wrath of dissatisfied consumers when the company is being let down by Blackmagic.
I am happy to wait for CVP to get stock to fulfil my order but would be grateful for a response from Blackmagic to clarify the supply situation in respect of Authorized Resellers.
On some of the Facebook groups big suppliers (such as B&H in the US and CVP in the UK) have been getting abuse from frustrated customers still waiting for their cameras. While it is accepted that demand has been very high for the P4K (which is a great thing and I hope bringing Blackmagic lots of success) the frustration is being driven largely by the news that smaller dealers (who are not Authorized Resellers) have been supplying cameras to people within weeks or even days of orders being placed.
I appreciate that smaller dealers may only have a handful of orders to fulfil but it makes no sense to me that these smaller dealers are able to obtain stock when Authorized Resellers have outstanding orders. Surely the Authorized Resellers should be given preferential treatment otherwise what is the point of Blackmagic directing customers to them? I feel sorry for CVP and their employees as they are left to face the wrath of dissatisfied consumers when the company is being let down by Blackmagic.
I am happy to wait for CVP to get stock to fulfil my order but would be grateful for a response from Blackmagic to clarify the supply situation in respect of Authorized Resellers.
Film maker • Director • DoP • Camera Operator • I write for Videomaker magazine