Thu Jan 03, 2019 4:49 pm
Good morning,
I am using the Ultimatte 12 along w/ the Smart Video Hub 40X40 (and the BMD Micro Studio 4k).
After going through the manual for the Ultimatte, and connecting the sdi cables for FG and BG, I was able to get to the point where my FG (cam1 in this example) was correctly on top of the BG (cam3) BUT only if the matte was set to red (cubicle dividers are red).
When I tried to use a portable green screen, and changed the matte to green, I only the FG.
I did the File Clear on the Ultimatte, and tried to manually set the matte via the config settings in the software. When I change the matte from red to green (with nothing in front of the green screen) I get the error "Invalid Screen Sample".
I tried to google that error, but nothing is coming up. (I've also reboot the Ultimatte)
Any suggestions on what I may have missed ?