Frequent crashes DaVinci Resolve 15

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mitchelhub

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Frequent crashes DaVinci Resolve 15

PostMon Feb 11, 2019 9:18 pm

Hi,

I'm new to DaVinci Resolve, and I like it very much! 8-)
But … it keeps crashing on my computer. :?

Please help me. ;)

DaVinci-Resolve-log zip:
h_t_t_p_s://1drv.ms/u/s!ApJdQO5tVPtMoziH2jGrKxDLRtAJ

Windows event log
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Dwaine Maggart

Blackmagic Design

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Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 6:12 am

Resolve was originally detecting you had an AMD HD 6800 series GPU, and Resolve was sort of running with that. Last noted on 2-10-2019.

Then later on 2-10-2019, Resolve started detecting an AMD HD 6870 GPU and would not launch.

Did you change the GPU? Or a driver? Or what, exactly?

Run Windows System Information and do a File - Save and post a link to the .NFO file it creates.
Dwaine Maggart
Blackmagic Design DaVinci Support
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mitchelhub

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Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 9:00 am

Yes, I updated the driver, but it didn't help.

Here is the windows system info:
h_t_t_ps://1drv.ms/u/s!ApJdQO5tVPtMozkt3oSdHwT_FLKt
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Dwaine Maggart

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Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 5:46 pm

The driver version that Windows reports equates to some sort of Catalyst 15.x driver. But I can't find info to specify exactly which 15.x driver it might be.

I'm not at all sure the available drivers for that GPU will work with Resolve 15, but I would suggest you try the 2 drivers available here:

https://www.amd.com/en/support/graphics ... on-hd-6870

Try the 15.7.1 WHQL driver first. If that doesn't work, try the Crimson 16.2.1 beta driver.
Dwaine Maggart
Blackmagic Design DaVinci Support

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