Australian Image wrote:Try what everyone else has tried and often works, use a USB2 hub or USB2 extension cable.
DITTO on this. BMD tech told me that I would have to do an RMA to fix this issue. Turns out, a USB 3 to USB 2 hub makes it possible to connect with no problems at all. It is some kind of communication issue inherent in the camera through certain USB inputs. The 2.0 or 1.0 should work fine.