- Posts: 3
- Joined: Tue Feb 19, 2019 7:49 pm
- Real Name: Aaron Ferguson
Not much info to go on..
But i guess you installed the latest version of desktop video?
Were you prompted that the Shuttle needed an update?
If not look into this. Because a new version of desktop video should push a software update for the capture device after a full reboot of the machine.
Also there have been several reports that this ONLY works with the official TB adapter cable from apple. As other imitations seem to fail.