Fri Nov 01, 2019 12:12 pm
Here's what you can try:
1. Please remove all power sources and turn the camera off.
2. Connect only the AC power WHILE holding the focus button, turn the power switch of the camera to ON.
3. The camera should start up with a blank screen and you should feel the air movement of the internal fan from the bottom of the camera.
4. Connect your camera to your computer via USB.
5. The camera should be detected again and you can re-run the updater.
See if this helps.
(that text is from Kristian Lam, BMD product manager)
Saying "Thx for help!" is not a crime.
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Robert Niessner
LAUFBILDkommission
Graz / Austria
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Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com
Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m