DR Hangs With BM RAW, Check Your NVIDIA Driver Version

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Michael_Andreas

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DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostWed Nov 06, 2019 4:36 pm

As of Dec 10, NVIDIA has released Studio Driver 441.66 which appears to have solved the problem
viewtopic.php?f=21&t=104082. If using a GPU earlier than 1xxx, there is also a Gaming Driver 441.66 which has been released.

---- Below retained for historical context -------------
Platform:
DR on Windows 10 with an NVIDIA GPU. This has been reported with DR 16.1 and 16.1.1 but likely affects earlier versions also.

Symptoms:
A number of forumites have experienced freezes/hangs when working with Blackmagic RAW footage, as soon as play is pressed in the viewer DaVinci Resolve freezes. This makes it necessary to use Windows Task Manager to End the DR Task.
UPDATE: Some are reporting no problems with BM RAW. When reporting your results, please indicate which flavor of BM RAW fails. For me, failed with BMPCC6K-Wedding sample files.
UPDATE: Further comments suggest the failure may be more likely to happen when more than one BMRAW clip being processed at once, such as during a transition between clips.

Workaround:
Turn off GPU decoding of BM RAW. Follow the pull-down menu DaVinci Resolve --> Preferences, Decode Option panel, deselect Use GPU for BM RAW Decode, then press the Save button. It will be necessary to shut down and restart DR to apply this change.

Solution for GTX 1xxx and RTX 20xx GPU cards:
For these cards, NVIDIA provides "Studio" drivers which are optimized and tested with Graphics processing software. "Studio" drivers should be used instead of "Gaming" drivers with DR. At this time, the latest Studio version driver is 441.12 and this driver version exhibits the problem. Studio driver version 431.86 or earlier version 431.70 do not have this problem and GPU decoding of BM RAW footage may be used with them.

Solution for NVIDIA cards earlier than GTX 10xx:
NVIDIA does not provide "Studio" drivers for the older GPU cards, and a "Gaming" driver must be used. NVIDIA has published a recommendation for driver version 436.48 in a recent Release Notes document.

Additional:
Hopefully this problem will eventually be sorted out between Blackmagic Design and NVIDIA.

Until then, if you want to find an earlier version of the NVIDIA driver, here is the link:
https://www.nvidia.com/Download/Find.aspx?lang=en-us

Reported Performance with Pre-1xxx NVIDIA GPU Cards:
Card Type | Driver Works | Driver Fails | Comments
980ti --- --- 436.48 ------ 440.97,441.08 ---- https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=101514
780 ti -------- 436.15 ------------------------ https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=102152#p565936
950M -------- 436.48 -------- 441.12
Last edited by Michael_Andreas on Tue Dec 10, 2019 10:57 pm, edited 8 times in total.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Timothy Clark

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostWed Nov 06, 2019 6:32 pm

I did see this problem before I had the Studio driver installed, but since switching over I haven't seen the problem show up, thankfully.
I'm currently on 441.12 and I am not seeing the problem -- so if you're seeing it, there may be another factor involved.
I'm using a GTX 1080 Ti.
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostWed Nov 06, 2019 8:03 pm

In my other thread, viewtopic.php?f=21&t=102049, I had others report that driver 441.12 exhibited the problem but driver 431.86 does not. The card types were:
--1080 Ti
--2070
--2080 Ti
Last edited by Michael_Andreas on Thu Nov 07, 2019 2:27 am, edited 1 time in total.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Timothy Clark

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 2:09 am

Michael_Andreas wrote:In my other thread, viewtopic.php?f=21&t=102049, I had others report that driver 441.12 was bad but 431.86. The card types were:
--1080 Ti
--2070
--2080 Ti



Just to add to this -- it seems to be project specific. I have a project it works fine with, but I just tried to add Braw to a new project and it is locking up again.
So I can confirm this is a problem here too.
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Travis Ward

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 5:36 am

Timothy Clark wrote:
Michael_Andreas wrote:In my other thread, viewtopic.php?f=21&t=102049, I had others report that driver 441.12 was bad but 431.86. The card types were:
--1080 Ti
--2070
--2080 Ti



Just to add to this -- it seems to be project specific. I have a project it works fine with, but I just tried to add Braw to a new project and it is locking up again.
So I can confirm this is a problem here too.


I wonder if this is what's happening to me, but it seems almost footage specific to me.

I can open other projects with BRAW footage just fine--but there is this one set of files in a project that has just recently started causing DR to crash after the latest Studio driver install.

I can open the files and play them fine in the BRAW player, too. Doesn't seem to be corrupted. I did a lot of editing on these same files/project over this past week.

Not near my work computer now, but I'll post my specs tonight or tomorrow.
Travis Ward
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CaptainHook

Blackmagic Design

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 6:02 am

Can you post one of the clips that causes the issue?
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 6:10 am

I duplicated the problem with the Wedding sample footage I downloaded from the BM product page for the BMPCC6K https://www.blackmagicdesign.com/produc ... a/workflow
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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CaptainHook

Blackmagic Design

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 6:33 am

I just tried all 3 clips from the website on a 1070 ti with 16.1.1 and 441.12 with no issue. Made a project, imported the clips, and could scrub through the clips.

Can you open "run" (win+r) and enter 'dxdiag', then choose "Save All Information" and send me the txt file? You can PM it to me if you would rather it be private.
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 7:13 am

DXDIAG File (why does the forum block .txt files??): https://drive.google.com/file/d/1W6ZD_1 ... sp=sharing

Keep in mind that I'm running 431.86. I'm satisfied that the failures I experienced were associated with Studio Driver 441.12 and GPU decoding switched on. I also ran an experiment with the Gaming Driver 441.12 for the possibility that NVIDIA mixed the two variations up and had the same results.

One observation I had was that Studio Driver 441.12 required me to reboot my PC as part of the installation process in order to complete it. It didn't happen when I tried the gaming version nor when I reinstalled 431.86. Nor do I remember having to reboot in the past when updating NVIDIA drivers.

This behavior has been experienced by several others as described on this thread: viewtopic.php?f=21&t=102049
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 7:22 am

CaptainHook wrote:I just tried all 3 clips from the website on a 1070 ti with 16.1.1 and 441.12 with no issue. Made a project, imported the clips, and could scrub through the clips.


3 clips? The Wedding sample footage had 11 clips with sidecar files in the download package, at least the "Camera Original" package. Maybe the other download is only 3 clips but probably is not BRAW, but I wouldn't know.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Sam King

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 7:52 am

I was having that Issues with this last night.

I have sli 780Ti gpu's I have rolled back to game driver 436.15 and have 0 crashes now on 16.1
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Peter J. DeCrescenzo

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 8:00 am

Reverting to NVIDIA driver 436.48 for 980ti GPU addressed crashes I get with BRAW:
viewtopic.php?f=21&t=101514
http://www.peterdv.com
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Jack Stall

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 10:04 am

Same here as mentioned in my thread :-(

viewtopic.php?f=21&t=102193
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Jim Simon

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 3:45 pm

I'm using Studio 16.1.1 for Windows, P4K BRAW in Q5, GTX 1070 with Studio Driver 431.70.

All is working well with GPU decode turned on.
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Travis Ward

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 4:27 pm

Okay, I did some more tests, and it's happening with more BRAW footage than I had thought. However, I can confirm that disabling GPU decoding of BRAW fixed this for me in the meantime.

The first time it happened, I was actually able to view everything in my timeline just fine, but maybe that was because I had generated optimized media? The moment I went to modify a clip via Inspector, it crashed. Maybe this is why some of my other projects seemed "fine"--these were all projects I had done work in already and I was just skimming through clips.

However, trying to edit any of them or create a new project (with the same set of clips from the source folder) caused immediate crashes.

System Info
Cyberpower 2018 GMA1394A PC
AMD Ryzen 7 2700 3.2GHz CPU
NVIDIA GeForce RTX 2070 8GB GPU
NVIDIA Studio Driver 441.12
240GB SSD
Windows 10 Home 64-bit build 18362
DaVinci Resolve Studio 16.1.1.005
DaVinci-Resolve-logs-20191107-101636.zip
Resolve diag log
(133.22 KiB) Downloaded 19 times


Diagnostics log archive is uploaded to this post, but here is the latest ResolveDebug.txt (after the crash I had just now):
Code: Select all
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:53,776 | Running DaVinci Resolve Studio v16.1.1.005 (Windows/MSVC)
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,414 | Updating display GPU information...
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,432 | Found correct name from registry for device : GeForce RTX 2070, provider NVIDIA
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,433 | Found CUDA Device: NVIDIA GeForce RTX 2070
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,433 | GPU NVIDIA GeForce RTX 2070 is used for display
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,464 | GPUs detected: 0 integrated, 1 discrete, 1 OpenCL.Graphics interop capable.
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,464 | Detected uptime 76955s
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,465 | GPU Name = 'NVIDIA GeForce RTX 2070', Main display = 1
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,465 | GLmap capable. GPUs: 1 discrete, 0 integrated, 0 external. Auto mapping, CUDA processing, main display not on external GPU.
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,465 | Setting LsManager.3.DisplayGPUName = NVIDIA GeForce RTX 2070
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,465 | Setting LsManager.3.DisplayGPUIndex = 0
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,465 | Setting LsManager.3.NumGPUs = 1
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:54,465 | RED InitializeSdk with library path at C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:54,491 | R3DAPI 7.1.0-3YM06 (20180720 W64S) R3DSDK 7.1.0-3YM06 (20180720 W64D) RED CUDA 7.1.0-45494 (20180721) RED OPENCL 7.1.0-45494 (20180721) [C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\Libraries\] init is successful
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,492 | 0 RED rocket cards available
There are 1 GPUs in the system.
[0x000027c4] | SyManager.DeckLink   | ERROR | 2019-11-07 10:15:54,496 | Failed to create instance.
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,496 | Decklink model name: '', version: ''
[0x000027c4] | DVIP                 | INFO  | 2019-11-07 10:15:54,497 | DVIP Version : 16.1.0, Revision r005638-76aa0daa, Branch release/16.1 (Release)
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,500 | Resolve Module Handle 00007FF64EC40000
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,846 | Installed custom font: Open Sans
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,846 | Installed custom font: Open Sans Semibold
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:54,847 | Installed custom font: Open Sans
[0x000027c4] | Main                 | INFO  | 2019-11-07 10:15:55,033 | Finished loading Application style sheet
*********** WITH DIRECT I/O SWITCHED ON!
*********** WITH DIRECT I/O SWITCHED ON!
Local.Speed.Debug switched OFF - ''
[0x00005eb0] | Main                 | INFO  | 2019-11-07 10:15:55,150 | Started listener socket at port 15000
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,232 | Memory config: reserved=8097M pinned=6072M log=0
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,232 | Using default pooled memory manager
[0x000051bc] | BtCommon             | INFO  | 2019-11-07 10:15:56,232 | BtResourceManager Process Thread Started
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,294 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,310 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,314 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,319 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,323 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,328 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,333 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | BtCommon             | INFO  | 2019-11-07 10:15:56,338 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DPDecoder.exe
[0x000027c4] | SyManager            | INFO  | 2019-11-07 10:15:56,349 | Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1

[0x000027c4] | SyManager            | INFO  | 2019-11-07 10:15:56,349 | Lookaheads -> playback = 20, record = 20, stop = 2

Sy High Command Handler Thread ----- (26608)
SY high priority cmd handler thread starts: 000067F0
Sy Low Command Handler Thread ----- (23696)
SY low priority cmd handler thread starts: 00005C90
[0x000027c4] | DtManager            | INFO  | 2019-11-07 10:15:56,792 | Using 8 generic IO threads
[0x000027c4] | DtManager            | INFO  | 2019-11-07 10:15:56,792 | Total of 16 IO threads (including 8 generic and 8 Red decode threads)
Sy Data Handler Thread ----- (10460)
SY data handler thread starts: 000028DC
Gs High Command Handler Thread ----- (10012)
GS high priority cmd handler thread starts: 0000271C
Gs Low Command Handler Thread ----- (4808)
GS low priority cmd handler thread starts: 000012C8
[0x00004170] | GsManager            | INFO  | 2019-11-07 10:15:56,793 | Gs Processor Thread ----- (16752)

GS processor thread starts: 00004170
Local.Speed.Verbose switched OFF - ''
Dp High Command Handler Thread ----- (19944)
DP high priority cmd handler thread starts: 00004DE8
Dp Low Command Handler Thread ----- (15876)
DP low priority cmd handler thread starts: 00003E04
Dt High Command Handler Thread ----- (23040)
DT high priority cmd handler thhread starts: 00005A00
Dt Low Command Handler Thread ----- (1520)
DT low priority cmd handler thread starts: 000005F0
[0x00004e38] | DtManager            | INFO  | 2019-11-07 10:15:56,794 | Dt Data Handler Thread Started
DT data handler thread starts: 00004E38
[0x00005838] | DtManager            | INFO  | 2019-11-07 10:15:56,794 | Dt Worker Thread Started
[0x00005180] | DtManager            | INFO  | 2019-11-07 10:15:56,795 | Dt Worker Thread Started
[0x0000646c] | DtManager            | INFO  | 2019-11-07 10:15:56,795 | Dt Worker Thread Started
[0x000027c4] | DbCommon2            | INFO  | 2019-11-07 10:15:56,795 | Loading dblist file: C:\Users\travi\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Preferences\dblist.conf
[0x000041a4] | DtManager            | INFO  | 2019-11-07 10:15:56,795 | Dt Worker Thread Started
[0x00006394] | DtManager            | INFO  | 2019-11-07 10:15:56,795 | Dt Worker Thread Started
[0x000033b8] | DtManager            | INFO  | 2019-11-07 10:15:56,795 | Dt Worker Thread Started
[0x0000526c] | DtManager            | INFO  | 2019-11-07 10:15:56,796 | Dt Worker Thread Started
[0x0000636c] | DtManager            | INFO  | 2019-11-07 10:15:56,796 | Dt Worker Thread Started
[0x00005a14] | DtManager            | INFO  | 2019-11-07 10:15:56,796 | Dt Worker Thread Started
[0x000058b8] | DtManager            | INFO  | 2019-11-07 10:15:56,796 | Dt Worker Thread Started
[0x00005c54] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x00005238] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x0000155c] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x00002ee0] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x00005128] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x000048a4] | DtManager            | INFO  | 2019-11-07 10:15:56,797 | Dt Worker Thread Started
[0x00005c28] | DtManager            | INFO  | 2019-11-07 10:15:56,798 | Dt Worker Thread Started
[0x00004e48] | DtManager            | INFO  | 2019-11-07 10:15:56,798 | Dt Worker Thread Started
Ls High Command Handler Thread ----- (19928)
Ls Low Command Handler Thread ----- (8568)
LS low priority cmd handler thread starts: 00002178
Ls Data Handler Thread ----- (21436)
LS data handler thread starts: 000053BC
Ls High Command Handler Thread ----- (12448)
Ls Low Command Handler Thread ----- (8388)
LS low priority cmd handler thread starts: 000020C4
Ls Data Handler Thread ----- (21468)
LS data handler thread starts: 000053DC
Ls High Command Handler Thread ----- (23828)
Ls Low Command Handler Thread ----- (15096)
LS low priority cmd handler thread starts: 00003AF8
Mem Data Transmitter Thread ----- (19064)
Mem data transmitter thread starts: 00004A78
Ls Data Handler Thread ----- (19376)
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:15:56,800 | Let There Be CUDA Light!
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:15:56,830 | Board manager thread id 0xa07fe720 policy 0 priority 0
[0x00004c24] | GPUManager           | INFO  | 2019-11-07 10:15:56,830 | Initializing GPU board 0 with context thread 0
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:56,833 | Using DNxHR library v2.5.2.68r
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,001 | NVDEC is using upto (1024) MB
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,003 | NVDEC decodes H264, chroma 4:2:0, bitdepth 8, upto 4096 x 4096
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,004 | NVDEC decodes HEVC, chroma 4:2:0, bitdepth 8, upto 8192 x 8192
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,005 | NVDEC decodes HEVC, chroma 4:2:0, bitdepth 10, upto 8192 x 8192
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,007 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 8, upto 8192 x 8192
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,008 | NVDEC decodes VP9, chroma 4:2:0, bitdepth 10, upto 8192 x 8192
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:15:57,009 | Nvidia GPU (0) is initialised as decoding and encoding device.
[0x00004c24] | GPUManager           | INFO  | 2019-11-07 10:15:57,091 | Setting channel cache size on GPU board 0 to 4
[0x00004c24] | GPUManager           | INFO  | 2019-11-07 10:15:57,091 | Board manager 0 on thread 0 initialization done on GPU GeForce RTX 2070
[0x00004c24] | GPUManager           | INFO  | 2019-11-07 10:15:57,092 | Entering loop to wait for commands
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:15:57,092 | Finished initializing CUDA board 0 <GeForce RTX 2070> on platform <Nvidia CUDA GPU> clock rate <1725000> multiprocessor count <36> global mem size (MB) 8192, available mem size (MB) 6588, shared mem size (KB) 48, on SBM[0|0]
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:15:57,092 | Hired CUDA board 0 <GeForce RTX 2070>
[0x000066d4] | SyManager            | WARN  | 2019-11-07 10:15:58,795 | socket failed to connect to server, error: 10061

[0x000066d4] | SyManager            | ERROR | 2019-11-07 10:15:58,795 | DRIVER: panel connection failed

MidiInWinMM::initialize: no MIDI input devices currently available.

[0x000027c4] | Fairlight            | INFO  | 2019-11-07 10:16:02,192 | 00.00.03.679(000): Running Fairlight (r012558-cd06bcd0)
[0x000027c4] | UI.GLContext         | INFO  | 2019-11-07 10:16:02,241 | Creating shared OpenGL context for this thread (2 total).
[0x000027c4] | UI.GLContext         | INFO  | 2019-11-07 10:16:02,283 | Initialized OpenGL 4.6 (requested 2.0) on device 'NVIDIA Corporation GeForce RTX 2070/PCIe/SSE2'
[0x00004bb0] | UI.GLInterop         | INFO  | 2019-11-07 10:16:02,283 | OpenGL interop was initialized.
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:16:02,284 | Let There Be CUDA Light, Done!!
[0x00004bb0] | GPUManager           | INFO  | 2019-11-07 10:16:02,407 | Using CUDA Pinned Memory!
Board 0 - GeForce_RTX_2070
1 REACTOR GPU NAMES = GeForce_RTX_2070,
LS data handler thread starts: 00004BB0
All textures are loaded : 1.
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:02,505 | Fusion Build: r065727-3e7f31d3_022 (Oct 29 2019 12:19:11)
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:02,566 | FusionLibs: = "C:\Program Files\Blackmagic Design\DaVinci Resolve\"
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:02,566 | UserData:   = "C:\Users\travi\AppData\Roaming\Blackmagic Design\DaVinci Resolve\Support\Fusion"
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:02,566 | Profiles:   = "UserData:Profiles\"
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:02,763 | Module Handle 000001BBC2050000 fusiongraphics
[0x00006640] | UI.GLContext         | INFO  | 2019-11-07 10:16:02,820 | Creating shared OpenGL context for this thread (3 total).
[0x00006640] | UI.GLIO              | INFO  | 2019-11-07 10:16:02,890 | OpenGL I/O worker thread ready.
[0x000027c4] | UI.GLIO              | INFO  | 2019-11-07 10:16:02,890 | OpenGL I/O setup done.
[0x0000507c] | UI.GLContext         | INFO  | 2019-11-07 10:16:02,890 | Creating shared OpenGL context for this thread (4 total).
[0x0000507c] | UI.Scopes            | INFO  | 2019-11-07 10:16:02,960 | Initialized GPU Scopes Manager on device 'GeForce RTX 2070'
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:03,113 | Failed to find value '0' in combo-box
A scanner discovery instance could not be created: Class not registered
[0x00005864] | BtCommon             | INFO  | 2019-11-07 10:16:03,362 | Starting Daemon: C:/Program Files/Blackmagic Design/DaVinci Resolve/DaVinciPanelDaemon.exe
[0x000027c4] | DbCommon2            | INFO  | 2019-11-07 10:16:03,398 | Sm2SysIdEntry is not supported in disk database (xml) mode
SY panel handler thread starts: 000066D4
[0x000066d4] | SyManager            | INFO  | 2019-11-07 10:16:03,902 | Connection to the panel server has been re-established
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:04,143 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:04,149 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | BtCommon             | WARN  | 2019-11-07 10:16:04,682 | Invalid frame delta -2147483648
Printing Stack Info
00007FF6507BD89A
00007FF65079E440
00007FF65079FC26
00007FF6536C5F23
00007FF653769C4B
00007FF653769BF6
00007FF6536D4D0E
00007FF6536CFFE0
00007FF6536E4F4C
00007FF6536E6B63
00007FF6536E1739
00007FF653679BDE
00007FF651FF5D38
00007FF651FDEC29
00007FF65075578F
00007FF650755FAF
00007FF650726988
00007FF65494E3D7
00007FF8D0CC7BD4
[0x000027c4] | BtCommon             | WARN  | 2019-11-07 10:16:04,682 | Invalid frame delta
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:04,830 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:04,834 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:05,015 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:05,020 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,037 | Module Handle 000001BBC0850000 fusionsystem
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,042 | Module Handle 000001BBCB460000 fusionoperators
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,045 | Module Handle 000001BBCBD10000 fusioncontrols
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,053 | Module Handle 000001BBCBF40000 3d.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,054 | Module Handle 000001BBCC1F0000 alembic.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,057 | Module Handle 000001BBCC510000 dimension.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,060 | Module Handle 000001BBCC900000 fbx.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,061 | Module Handle 000001BB9E560000 fuses.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,062 | Module Handle 000001BBCD4D0000 opencolorio.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,063 | Module Handle 000001BBCD5C0000 openfx.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,065 | Module Handle 000001BBCD610000 openvr.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,067 | Module Handle 000001BBCD640000 paint.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,070 | Module Handle 000001BBCD6C0000 particles.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,071 | Module Handle 000001BBCD7A0000 text.plugin
[0x000027c4] | Fusion               | INFO  | 2019-11-07 10:16:05,073 | Module Handle 000001BBCD8D0000 utilities.plugin
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:08,028 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:08,033 | Failed to load media metadata preset list or the list is empty.
[0x000027c4] | UI.MenuBar           | INFO  | 2019-11-07 10:16:08,162 | Rebind actions failed: Action Connector (Viewer) is not activated yet(error: Owner is invisible)
[0x000027c4] | UI                   | INFO  | 2019-11-07 10:16:08,309 | Not creating special GL widget for screen 0
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:09,166 | Failed to find value '100' in combo-box
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [fusion_menu1_triggered(bool)] is owned by [000001BBC8ED29B0]
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [fusion_menu2_triggered()] is owned by [000001BBC8ED29B0]
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [fusion_menu3_triggered()] is owned by [000001BBC8ED29B0]
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [fusion_menu5_triggered()] is owned by [000001BBC8ED29B0]
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [fusion_menu8_triggered()] is owned by [000001BBC8ED29B0]
[0x000027c4] | UI.MenuBar           | WARN  | 2019-11-07 10:16:09,786 | Plugged In Action [workspace_sub1_menu1_triggered()] is owned by [000001BBC8ED29B0]
****************** Flushing GPU Buffers
[0x000027c4] | IO                   | INFO  | 2019-11-07 10:16:09,940 | RED rocket decode has been disabled in the config file
[0x000027c4] | LeManager            | ERROR | 2019-11-07 10:16:09,997 | 444, 122, 0
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:10,123 | Failed to find value '0' in combo-box
[0x000027c4] | SyManager.DeckLink   | ERROR | 2019-11-07 10:16:10,127 | Failed to create instance.
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:16,260 | Current user pointer is changed
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:16,270 | UI Persistence - UseDisplayNameForClips not read
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:16,271 | UI Persistence - DefaultTransitionKey not read
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:16,271 | UI Persistence - DefaultAudioTransitionKey not read
[0x000027c4] | BtCommon             | WARN  | 2019-11-07 10:16:19,271 | Invalid frame delta -2147483648
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,309 | Failed to find value '14' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,316 | Failed to find value '0' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,356 | Failed to find value '1' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,357 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,357 | Failed to find value '135' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,357 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,357 | Failed to find value '91' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,358 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,358 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,362 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,363 | Failed to find value '1' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,363 | Failed to find value '8198' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,364 | Failed to find value '0' in combo-box
[0x000027c4] | UI                   | WARN  | 2019-11-07 10:16:19,365 | Failed to find value '8198' in combo-box
[0x000027c4] | SyManager.Gallery    | INFO  | 2019-11-07 10:16:21,072 | Start purging still caches
[0x000027c4] | SyManager.Gallery    | INFO  | 2019-11-07 10:16:21,072 | Finish purging still caches
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:21,113 | Current timeline mode is changed
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:21,153 | Main view page is changed to 12
[0x000027c4] | UI                   | INFO  | 2019-11-07 10:16:21,219 | Gallery pointer is changed, refreshing color gallery
[0x000027c4] | UI                   | INFO  | 2019-11-07 10:16:21,270 | Gallery pointer is changed, refreshing gallery browser
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:30,558 | Main view page is changed to 1
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:30,562 | Current timeline mode is changed
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:30,589 | Main view page is changed to 17
[0x000027c4] | SyManager.Signals    | INFO  | 2019-11-07 10:16:31,261 | Main view page is changed to 17


So far, I've only tested using BRAW shot on my Ursa Mini Pro 4.6k. It crashed on:

BRAW Q0 3840 x 2160 23.976
BRAW 8:1 3840 x 2160 29.970
Last edited by Travis Ward on Thu Nov 07, 2019 4:46 pm, edited 1 time in total.
Travis Ward
Offline

Michael_Andreas

  • Posts: 1188
  • Joined: Sat Jan 05, 2019 9:40 pm
  • Real Name: Michael Andreas

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 4:40 pm

Please step back to the NVIDIA "Studio" driver identified in my signature and report back if that allows you to use GPU decoding.

Also, which BMPCC are you using, and firmware version if you know it? And variations in codec settings?
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Travis Ward

  • Posts: 80
  • Joined: Sat Mar 09, 2013 7:05 pm

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 7:59 pm

Can confirm that rolling back works. I'm on firmware 6.2 for the Ursa Mini Pro 4.6k, not the Pocket.
Travis Ward
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Sam King

  • Posts: 30
  • Joined: Tue Dec 11, 2018 2:07 am
  • Real Name: Sam King

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 07, 2019 10:07 pm

TO add to this I was getting crashes using the BMRaw player for windows after maybe 3 or 4 clips it would hang and crash. It's no longer a problem now that I have rolled back
Offline

CaptainHook

Blackmagic Design

  • Posts: 1606
  • Joined: Wed Aug 22, 2012 4:50 am
  • Location: Melbourne, Australia

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:07 am

Michael_Andreas wrote:The Wedding sample footage had 11 clips with sidecar files in the download package, at least the "Camera Original" package. Maybe the other download is only 3 clips but probably is not BRAW, but I wouldn't know.

I tested the 11 Pocket 6K clips as well with no issue on our Windows machine here. I've asked the Resolve team to try repro since we aren't able to.
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Sam King

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  • Real Name: Sam King

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:14 am

CaptainHook wrote:
Michael_Andreas wrote:The Wedding sample footage had 11 clips with sidecar files in the download package, at least the "Camera Original" package. Maybe the other download is only 3 clips but probably is not BRAW, but I wouldn't know.

I tested the 11 Pocket 6K clips as well with no issue on our Windows machine here. I've asked the Resolve team to try repro since we aren't able to.


Did you try making adjustments to the clips also? I could scrub through them, 3 point edit them and scrub through the timeline all ok, as soon as I put a dessolve transition between 2 clips it would crash on playback at the transition, also I could adjust colour on 2 maybe 3 clips before it would crash, nothing intense just 3 nodes on each clip.

I thought it might have been a GPU ram issue seeing as I only have 3gb but my cards were bearly being used according to devise manager when ever it crashed
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:23 am

Shrinivas may know something about the issue:
viewtopic.php?f=21&t=102104#p565583

Wondering why so many of us are having consistent failures with the latest NVIDIA Studio driver.

Note also a few comments back that Travis Ward identified problem codecs from his Ursa Mini Pro 4.6k, firmware 6.2.
BRAW Q0 3840 x 2160 23.976
BRAW 8:1 3840 x 2160 29.970
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
Offline

CaptainHook

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 4:50 am
  • Location: Melbourne, Australia

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:27 am

Others reported instant crashing on import, or just when playing back. I pulled clips into a timeline and played back and scrubbed the clips only.

If you have specifics steps to reproduce, please let me know.
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Sam King

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  • Real Name: Sam King

Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:41 am

CaptainHook wrote:Others reported instant crashing on import, or just when playing back. I pulled clips into a timeline and played back and scrubbed the clips only.

If you have specifics steps to reproduce, please let me know.



For my system it was bmpcc4k, 4kdci, 50fps, 12:1 compression with the latest camera firmware, latest BmRaw SDK, latest nvidi drivers and latest studio version of resolve.

The only consistent way to reproduce it was the 25 frame dissolve transition between 2 clips, it crashed every single time it got to the transition
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 12:54 am

In my case, I had a stress test timeline where I'd add one-at-a-time multiple BRAW clips zoomed in to 0.2 and positioned to different locations on the screen. I had developed this with the stable driver and it works, although with 11 clips the playback drops to <5 fps which I totally understand and am not complaining about.

When I installed 441.12, after getting a report on another thread ( viewtopic.php?f=21&t=102049 ) that there were problems, I loaded the BMRAW project already established and DR locked up as soon as I tried to play the existing timeline. Switched off GPU decode and it played.

Reverted back to 431.86 and no problems since. I did another test with the gaming version of 441.12 on the off chance that NVIDIA mixed them up, got the same lockup result as with the Studio driver.

Back to 431.86 and no problem. Given the number of other people with results consistent with mine, wondering why it's working for you. Are you sure that GPU decode is switched on?

Update: I see that Sam King has provided more details. Since his happens on a transition and mine was with multiple clips, then maybe one BMRAW clip at a time is OK but fails when more are added, such as the extreme case I did or just a simple transition.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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CaptainHook

Blackmagic Design

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 1:06 am

Can someone upload a problem project?
Using the supplied files on the website would be ideal. Thanks!
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 1:14 am

Here's the export of the project file that I used to determine the problem:
https://drive.google.com/file/d/1pKykSQ ... sp=sharing
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 1:26 am

Here's another item that I was looking at but not ready to publish. I'm doing it now because it relates to multiple simultaneous frames being decoded by the GPU.

My other testing was done with driver 431.86. In it, I used the transform panel to make a 5x5 display of footage, sort of like a security camera. I set it up to add in one-clip-at-a-time at one-second intervals. I tried this with clips transcoded to DNxHR LB and also to JPG at various resolutions. When I ran FHD clips, with DNxHR the system would overload the CPU and playback would slow down proportionally as I added clips. But when I did the same thing with JPG, it would reach a point as another clip was added and then playback would fold back to a crawl disproportionally, the CPU and GPU would not be busy. That was with the NVDEC switched on. When I switched NVDEC off, then the playback of JPG would be a bit slower and when adding another clip reached the system limit it would slow down proportionally as you'd expect.

So I think there's something funny going on with the NVIDIA GPU decoding when it's asked to decode more than one clip at a time.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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CaptainHook

Blackmagic Design

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 08, 2019 2:11 am

Michael_Andreas wrote:Here's the export of the project file that I used to determine the problem:
https://drive.google.com/file/d/1pKykSQ ... sp=sharing

Thanks, we'll take a look
http://www.captainhook.co.nz/blackmagic-cinema-camera-lut/

**Any post by me prior to Aug 2014 was before i started working for Blackmagic**
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Roen Davis

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSat Nov 09, 2019 7:31 am

My client turned up with the final shot he shot yesterday on a BMPCC6K he bought the day before. He shot braw 3:1 (?) and yesterday I installed latest Nvidia drivers. I used Media on Resolve to identify the clips and dragged the selected clip in. Resolve immediately became sluggish then froze. I hard quit and restarted...several efforts ...system restart...then I jumped on the forum and found indications it was the new Nvidia driver. I reinstalled the previous release (¿431.86...I am not in front of it) and everything worked happily and smoothly.

W10 1903
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to the deaf person the dancer appears mad
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bobosola

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSun Nov 10, 2019 10:15 pm

Same problem, same solution on DR Studio 16.1.1.005. My PC specs are as per sig. I came home from holiday today and loaded up 187 BMPCC4K BRAW files into a new project (nearly all are Q5 4096x2160 24fps). Any attempt to view or scrub a file in the media viewer resulted in an instant freeze with the CPU showing as stuck at around 30% usage. I has to kill Resolve via Task Manager.

After several reboots and re-tries (all failed the same way) I came here and saw this thread. So I installed the earlier 431.86 Studio driver over my 441.12 and it now all works fine once again. Also, for what it's worth, I immediately noticed that the media thumbnail views loaded up much faster when on the 431.86 driver. Thanks very much to the OP for taking the time to troubleshoot this one.
Resolve Studio v16.1.1 on Windows 10 Pro v1903. Non-branded desktop PC, i5-4690K (3.50GHz 4 cores), 16GB DDR3 RAM, GA-H81M-DS2V motherboard, 11GB MSI NVidia GeForce GTX 1080 Ti. 500GB SSD for OS & apps, 4TB SATA for data.
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSun Nov 10, 2019 10:40 pm

Thanks. However it was someone else who figured it out, and I just took the time to verify it and write it up. I'm hopeful that with the workweek starting in the land down under that they'll be able to duplicate the issue which so many others have tripped over.

Curious how 441.12 happened to get installed on your computer since you were on holiday and 441.12 came out last weekend. Is there some automated process that installed it for you? Or are new NVIDIA drivers something you check for before you start working?
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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bobosola

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSun Nov 10, 2019 11:26 pm

Michael_Andreas wrote:Curious how 441.12 happened to get installed on your computer since you were on holiday and 441.12 came out last weekend.
I try to keep it quiet but actually I'm a time traveller.

More boringly, I installed the Nvidia update last week some time - probably Monday as I check very frequently (plus the Geforce Experience app nags me when a new release is out). I didn't use Resolve afterwards so didn't notice any issues. I then went on a short holiday last Wednesday returning today when I opened Resolve for the first time using 441.12. Then it froze immediately trying to view BRAW footage.
Resolve Studio v16.1.1 on Windows 10 Pro v1903. Non-branded desktop PC, i5-4690K (3.50GHz 4 cores), 16GB DDR3 RAM, GA-H81M-DS2V motherboard, 11GB MSI NVidia GeForce GTX 1080 Ti. 500GB SSD for OS & apps, 4TB SATA for data.
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSun Nov 10, 2019 11:33 pm

Thanks. The reason for my question was whether NVIDIA driver updates could happen without a user's knowledge. I think the only way that could happen would be if another user of the computer did it.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostMon Nov 11, 2019 10:18 pm

Bumping to front page. Since this is a very common issue, could we please make this a pinned post?
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 12, 2019 6:40 pm

UPDATE:

Moved from 441.x to 431.x and rendering still randomly crashes; 3% once 70% again at 46% and so on. The only way we can get DaVinci to render a video is to use the QUICK EXPORT method which provides very little customization.

So if you've moved from the latest drivers back to STUDIO Version 431.xx drivers and it still does not work, you're not alone.

Any all HELP would be greatly appreciated!
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 12, 2019 9:12 pm

I've seen a few other reports of crashes while rendering. In order to get to the bottom of this, I would recommend that you start a new thread with an appropriate title or latch onto one of the similar existing threads. This is to get some traction with your issue.

Also, it would be very helpful if you would edit your signature via the User Control Panel to show which exact 16.x.y version of DR you're using and your hardware CPU/RAM/GPU/VRAM/GPU driver as I have done. If you have had a crash, read the TroubleShooting FAQ in the announcement section of this forum and submit logs so BMD can troubleshoot.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 12, 2019 11:10 pm

Thanks guys, I just solved the issue swhting to the 431.86 Studio Driver. Now everything works well.
Thanks a lot. :D
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostThu Nov 14, 2019 12:38 am

Bump. Could we get this post made into a sticky, since so many people are having this common issue?
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 15, 2019 12:56 am

Can confirm I am also having this issue. For some reason driver 431.86 fails to install on my machine (will look into it). Disabling GPU decoding is frustrating as it cripples playback performance, but it'll have to do for now :( Hopefully BMD and NVIDIA get on this soon!
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 15, 2019 6:52 pm

I understand that sometimes the NVIDIA driver has to be removed before a different version can be installed. And that for NVIDIA drivers that is done via the Apps & Features Windows Setting page.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSat Nov 16, 2019 4:15 am

Why hasn't this thread been pinned?
Travis Ward
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C_Walsh

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSat Nov 16, 2019 4:44 am

Michael_Andreas wrote:I understand that sometimes the NVIDIA driver has to be removed before a different version can be installed. And that for NVIDIA drivers that is done via the Apps & Features Windows Setting page.


Thanks Michael. This did the trick. Everything running smoothly on 431.86!
DR Studio | BMPCC4K | chriswalshcreative.com
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSat Nov 16, 2019 12:46 pm

Any ETA on a fix?
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostMon Nov 18, 2019 9:33 am

I also have this issue.

Im using BRAW in 5:1 with the newest Studio Driver (441.12 ; 1070Ti) and i can set IN and OUT Points. But when i pull the Clips into the Timeline and play them, Resolve freeze.

Deactivate the GPU for Raw Encoding helps for me but i think that just not the way it should be ;)
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Michael_Andreas

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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 19, 2019 4:42 am

NVIDIA released a new studio driver (441.28) this afternoon. However, under open issues it says
[Resolve]: The application may crash during timeline playback when using Blackmagic RAW CODEC media. [2753421]To address this issue, roll back the NVIDIA Driver to version 436.48

http://us.download.nvidia.com/Windows/4 ... -notes.pdf
(Driver version 436.48 would be used for pre GTX 1xxx)

The recommendations given in the OP still apply. Hopefully NVIDIA will fix this soon.
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 19, 2019 6:50 pm

Peter J. DeCrescenzo wrote:Reverting to NVIDIA driver 436.48 for 980ti GPU addressed crashes I get with BRAW:
viewtopic.php?f=21&t=101514


Also works on 980m !

Thanks, you saved my life !
The driver was making Resolve crash totally randomly, Sometime at the opening, sometime why modyfying Project settings, sometime playing a clip, sometime at the export.


My clients just had to wait two weeks more... :?
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 19, 2019 6:55 pm

Michael_Andreas wrote:under open issues it says...


Well, they're aware and working on it. That's good.
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostFri Nov 22, 2019 2:11 pm

People are still encountering this now well-identified issue. Could we please have this as a sticky?
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostSun Nov 24, 2019 1:42 pm

BTT
_________________________________________________
DR Studio 16.1.1.005 - Win10 Pro 64b - i7-6700K@4GHz - 32GB RAM
- NVIDIA RTX 2070 8GB, "Studio" driver 441.66 (upd 12/10 from 431.86)
- OS,Library: 1TB SSD - Project/Cache: 1 TB SSD
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Re: DR Hangs With BM RAW, Check Your NVIDIA Driver Version

PostTue Nov 26, 2019 9:09 am

is anyone. either BM or NVidia, going to fix it??!
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