Hello
I have the same problem
After each restart of the Windows 10 computer, the Decklink Quad HDMI no longer finds any sources.
I have to reinstall the program every time / every Day.
No other error messages, card installed correctly, no driver errors or anything else.
Simple: No sources found.
After the reinstallation, the card finds all connected sources.
This is of course very annoying and inconvenient.
Yesterday all the sources suddenly stopped without touching the computer, I had walked for 10 minutes to the office to get something and when I got back all the sources were gone.
The computer stands firmly on the floor, no movement, card is firmly installed in the slot and attached...
This now scares me that the next time I produce something with the customer:
Live streaming with HDMI cameras and OBS that suddenly the card fails during recording!!!
Is there currently a solution for this???
I still have the Elgato Cam Link Pro in reserve and it has never caused any problems.
Unfortunately, the card can only do FullHD, but if the Blackmagic card continues to cause problems, I will send it back...
Is there help with new drivers or settings for the problem?