Am I screwed?

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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khead161

  • Posts: 1
  • Joined: Wed Sep 19, 2012 9:57 pm

Am I screwed?

PostWed Sep 19, 2012 10:47 pm

Hi I just bought an intensity shuttle off of eBay. All that came with it was a disk that said software and manuals. I installed everything and plugged it into my laptop with a 3.0 usb port I had from my external hard drive. Nothing started it so I went to the support tab on Black Magic's website but it wouldn't let me pick a series or a product. I then went to the forum page where I learned that the shuttle doesn't like certain laptops. Does anyone know if it doesn't like mine?

Dell Laptop
Intel(R) Core(TM) i&-2620M Processor
dual 2.7 Ghz CPU
8 GB Ram
64 bit operating system.
Windows 7
Can't find any info bout my graphics card but I can run gamecube games at 1080p on the Dolphin Emulator so I imagine it's pretty good.
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Zeref

  • Posts: 19
  • Joined: Wed Sep 05, 2012 1:09 pm

Re: Am I screwed?

PostWed Sep 19, 2012 10:51 pm

how about USB3?
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Liam Kennedy

  • Posts: 2110
  • Joined: Wed Aug 22, 2012 5:52 am
  • Location: Pasadena, CA

Re: Am I screwed?

PostWed Sep 19, 2012 11:15 pm

Seems like the support section is faulty right now... hopefully it will be fixed soon.
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3

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