Import problems in Premiere Pro on PC

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lelle

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Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 2:18 pm

Hello

We recently purchased 4 Black Magic Hyperdeck Studio to be able to do harddrive recording but when we try and import .mov files in Premiere Pro on a PC we get no sounds. We have all codecs installed (we Think) but no progress.

Does anybody have a clue? This is an urgent matter due to a live broadcast on friday

Thanks in advance

Lelle
lelle@nitroz.se
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Adam Simmons

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 2:35 pm

What version of Prem Pro and what version of Quicktime do you have installed?
DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K CPU@4.9Ghz, Geforce GTX 1060 6GB GPU, G-Sync UHD screen, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB Video drives.
Building Bespoke Video Editing systems for over 16 years
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lelle

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 2:51 pm

Premiere Pro 4.0 and Quicktime Pro 7
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Adam Simmons

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 3:19 pm

Premiere Pro CS4 probably doesn't support those files
DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K CPU@4.9Ghz, Geforce GTX 1060 6GB GPU, G-Sync UHD screen, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB Video drives.
Building Bespoke Video Editing systems for over 16 years
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lelle

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 4:34 pm

You dont think so?

What about Premiere Pro 5.5 ? However I get another error saying that the file is damaged or not supported. Can it be a codec problem? What codec do I need if that is the case ?
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Liam Kennedy

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 5:16 pm

What codec is your Hyperdeck configured to record in? DNxHD or Prores? If it is DNxHD you need to install the free AVID codec. If it is prores - then you should be able to play it using quicktime.

If you want to test something other than Premier Pro to try to view the video and check things out - install a trial version of Sony Vegas Pro.
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3
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lelle

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 11:35 pm

DO you mean the free AVID AVI Codec? If yes, there was no difference. The movie plays in Quicktime but it lose sound when I import... I will try in Sony Vegas too. Thanks
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Liam Kennedy

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Re: Import problems in Premiere Pro on PC

PostThu Aug 29, 2013 11:52 pm

No- I mean the AVID DNxHD Quicktime codecs - the Hyperdeck will record DNxHD to a MOV container if configured to do so.
Downloadable from here->
http://avid.force.com/pkb/articles/en_U ... d/en423319

I asked several other questions too.

e.g. Please confirm if your Hyperdeck is configured for DNxHD or Prores (or the default of Uncompressed - which I doubt you are using).
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3
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lelle

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Re: Import problems in Premiere Pro on PC

PostFri Aug 30, 2013 12:37 am

We have tried both but mostly Prores

Thanks for the link. I will try

Tommy
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Liam Kennedy

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Re: Import problems in Premiere Pro on PC

PostFri Aug 30, 2013 12:56 am

OK. Well try Prores in Sony Vegas. That works great for me.
ATEM 1/ME, TVS, Hyperdeck Studio, Fujitsu Lifebook NH751 USB3
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Miraeg

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Re: Import problems in Premiere Pro on PC

PostMon Oct 14, 2013 11:58 pm

Liam Kennedy wrote:No- I mean the AVID DNxHD Quicktime codecs - the Hyperdeck will record DNxHD to a MOV container if configured to do so.
Downloadable from here->

I asked several other questions too.

e.g. Please confirm if your Hyperdeck is configured for DNxHD or Prores (or the default of Uncompressed - which I doubt you are using).

thanks for the link
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