Warning about new Sandisk Extreme Pro 95 MB/s media

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Kristian Lam

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Warning about new Sandisk Extreme Pro 95 MB/s media

PostWed Dec 05, 2018 7:30 am

Hi,

Please note that we have discovered an issue with the newer revision of the Sandisk Extreme Pro UHS-I SDXC 95 MB/s cards that begin with the product prefix SDSDXXG.

These cards do not work with the following products:

1. Pocket Cinema Camera
2. Micro Cinema Camera
3. Video Assist
4. Video Assist 4K

We believe that these new cards have the V30 rating on them.

Currently, only Sandisk Extreme Pro UHS-I SDXC 95 MB/s cards that begin with the product prefix SDSDXP are compatible.
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sabaugh

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostWed Dec 05, 2018 3:32 pm

Are there plans to update these Blackmagic devices to support these newer cards?

I recently purchased 6 of these (128GB) from B&H for use exclusively in a couple of Video Assists. Should I return them while they're still within the return period or will support be coming?
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Dave Monak

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostWed Dec 05, 2018 5:48 pm

This in unfortunate, I order quite a few sandisk cards in the last month from BHPhoto , now I will need to check them.
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Denny Smith

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostWed Dec 05, 2018 8:32 pm

Not likely, as the issue is with the newer cards not being able to sustain the required data rate required by BM cameras. This is why there are so few cards that do work. SD UHSI cards are primarily made to provide support for the consumer prosummer DSLR and mirrorless Cameras, not professional high end video cameras. Most of thr newer cameras support SD UHS II, as does BM’s new cameras, along with CFast cards, normally found on Pro video equipment.

Even Nikon has move away from SD cards are their pro cameras and the new Z cameras, replacing them with QXD cards, and BM went with CFast and UHS II SD interface.

I think the days are numbered for fast (95Mbs) SD UHSI cards as we knew them. :roll:
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shaunbrickell

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostThu Dec 06, 2018 3:42 am

BMD will a firmware update resolve the issue? Based on your recommendations of approved cards I purchased 14 cards of the 95ms which all work perfectly in the hyperdecks and URSA?
I also purchased the 300ms cards and these too do not work in the VIdeo Assist but are fine in the URSA and Hyperdexks so I don’t believe it’s related to speed?
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Steve Holmlund

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostThu Dec 06, 2018 6:47 am

Kristian Lam wrote:Hi,

Please note that we have discovered an issue with the newer revision of the Sandisk Extreme Pro UHS-I SDXC 95 MB/s cards that begin with the product prefix SDSDXXG.

These cards do not work with the following products:

1. Pocket Cinema Camera
2. Micro Cinema Camera
3. Video Assist
4. Video Assist 4K

We believe that these new cards have the V30 rating on them.

Currently, only Sandisk Extreme Pro UHS-I SDXC 95 MB/s cards that begin with the product prefix SDSDXP are compatible.


It may be a little more complicated than this but I understand if you’re generalizing.

In one of the other threads on this, a couple of us have confirmed that the 64GB card, SDSXXG-064G-ANCIN works. I should add the caveat that I have just done quick tests but don’t see any problems on my BMPCC.

However, I don’t think anyone has reported working SDSXXG 128GB cards.

Steve
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livetheshot

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostFri Dec 07, 2018 10:49 am

Ah I wished I had read this post earlier.
Spent awhile trying to sort out this issue at a shop with my bmpcc.

Hope there will be firmware update to sort this out.
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James David

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostFri Dec 07, 2018 5:02 pm

as per someone else recommendation i can confimr that -

Samsung MB-MC128GA/AMZ 128 GB 100 MB/s Class 10 U3 Memory Evo Plus MicroSD card with Adapter


is working in the Micro camera Recording RAW. just did 6 minitue test... All looks good so far.
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MannyB

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSat Dec 08, 2018 3:49 am

Have you test recording at 60fps with that particulat Samsung Evo Pro card?

I just tested mine (MB-MC128GA-APC)

RAW 24fps OK (4 minute test)
RAW 3:1 60fps (drops frames after a few seconds)
ProRes HQ 60fps (also drops frames almost immediately)
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John Paines

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSat Dec 08, 2018 5:23 pm

Kristian Lam wrote:Hi,

Please note that we have discovered an issue with the newer revision of the Sandisk Extreme Pro UHS-I SDXC 95 MB/s cards that begin with the product prefix SDSDXXG.


Kristan, as noted above, the 64gb SDSDXXG-O64G-ANCIN does indeed work. And there have been no reports of failures with any Extreme Pro 32GB card, so it may be worth trying.

Finally, it is not true, as claimed in a user post above, that the newer cards don't support the data rates of BM HD cameras. These cards work well in the BMPCC 4K, within their advertised data rates, which can include some UHD modes. The problem is that they're not recognized by the older BMD cameras, and some Sonys as well.
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Jengabean

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSat Dec 08, 2018 8:49 pm

@Kristian Lam - Are you able to provide additional clarification? Per the responses to your post it sounds like you may be implying one but maybe not all of the following: (in regards to the BMPCC)?:

Sandisk Extreme Pro 95mb/s cards with the product prefix SDSDXXG are have the following problem:

-Don't work at all for any type of recording?
-Work for ProresHQ but not RAW?
-Work if purchased before a certain date? (I have some from early 2018 or late 2017 that appear to be SDSDXXG cards from the presences of "V30" written on them but I cannot be totally sure)
-Work for Raw but only in certain sizes? (EX: Maybe 32GB works but not 64 or 128gb)?
-Do not work for Raw in any size?

Can you please clarify with more detail which problems exactly occur when using these cards? You can imagine this is super frustrating as I have found that the last 4 I had purchased (out of a total 6 Sandisk Extreme Pro 95mb/s card) have the "V30" tag and all are out of return window.

Please advise and thank you!!!!

Jonathan
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Kristian Lam

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSat Dec 08, 2018 11:42 pm

John Paines wrote:Finally, it is not true, as claimed in a user post above, that the newer cards don't support the data rates of BM HD cameras. These cards work well in the BMPCC 4K, within their advertised data rates, which can include some UHD modes. The problem is that they're not recognized by the older BMD cameras, and some Sonys as well.


Hence my post about the products it affects.
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Kristian Lam

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSat Dec 08, 2018 11:44 pm

Jengabean wrote:@Kristian Lam - Are you able to provide additional clarification? Per the responses to your post it sounds like you may be implying one but maybe not all of the following: (in regards to the BMPCC)?:

Sandisk Extreme Pro 95mb/s cards with the product prefix SDSDXXG are have the following problem:

-Don't work at all for any type of recording?
-Work for ProresHQ but not RAW?
-Work if purchased before a certain date? (I have some from early 2018 or late 2017 that appear to be SDSDXXG cards from the presences of "V30" written on them but I cannot be totally sure)
-Work for Raw but only in certain sizes? (EX: Maybe 32GB works but not 64 or 128gb)?
-Do not work for Raw in any size?

Can you please clarify with more detail which problems exactly occur when using these cards? You can imagine this is super frustrating as I have found that the last 4 I had purchased (out of a total 6 Sandisk Extreme Pro 95mb/s card) have the "V30" tag and all are out of return window.

Please advise and thank you!!!!

Jonathan


These cards do not show up or will not be recognized.

If you have them, I strongly encourage you to contact Sandisk tech support and mention that you are going to be using them with Blackmagic Design products.
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Jengabean

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSun Dec 09, 2018 7:30 am

Kristian Lam wrote:These cards do not show up or will not be recognized.

If you have them, I strongly encourage you to contact Sandisk tech support and mention that you are going to be using them with Blackmagic Design products.


Kristian, Interestingly after my initial research and reading this and other threads that I found and looked at all 6 of my cards again. This oldest 2 are pre-"V30" label 32Gb cards and work flawlessly. The newer 4 are all "V30" label cards (3 are 32Gb and the most recent is 64Gb). So far all cards are recognized in my BMPCC all record proresHQ clips flawlessly. Since the 64Gb was the newest (and most likely to have issues based on anecdotal evidence from other threads that seem to imply 32Gb cards are not affected), i decided to format as exFAT today in camera, and shoot short ProresHQ and Raw clips. Both recorded as expected and do not show any sign of dropping frames.

End result of my very basic initial testing is that all 4 of my "V30" cards appear to work perfectly, especially if the 'fail state' with this Extreme Pro card issue is the the cards are not recognized by the camera.

I'm not sure if these steps have any bearing but in case they do. I'm interested in working with others to try and identify why some "V30" cards work and some do not so that we can hopefully hone in on the reason/identifying info that tells us which "V30" cards are good and which are N/G:

-My BMPCC has an older firmware revision (one of the last BM camera firmware updates before they stopped adding features for the BMPCC).
-As mentioned before 3x 32GB cards seem perfect. Newest (1x 64Gb) also is recognized and appears to record HQ and Raw correctly on initial short tests. Perhaps this issue primarily affects 128Gb and above? (Note: I'm sure I have seen at least a few problems with their 64Gb cards so I'm not sure what makes mine different. I have not see reports of issues so far with 32Gb cards.
-I format all of my cards in-camera only. I have used both exFAT and HFS+ with success but only use exFAT now (and therefore for the most recent V30 cards I bought).
-All of my V30 cards were ordered through Amazon direct (not a 3rd part) and all before Oct 2018.
-I do not have the package but I can transcribe and include the serial numbers on the back of the SD Cards themselves if they help us hone in on any valuable details.
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Brad Hurley

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostSun Dec 09, 2018 12:54 pm

Denny Smith wrote:I think the days are numbered for fast (95Mbs) SD UHSI cards as we knew them. :roll:


It does seem like the writing is on the wall. A couple of questions in terms of options for the future:

1. In general, how long can one expect existing SD cards to last (how many reformats/reuse cycles)? I have all the SD cards I need for now, but eventually they'll start to fail and at that point I could be left with stranded assets.

2. This problem affects the Video Assist monitor as well. Unless BMD comes out with a new line of VAs that can record to different media, should we be looking at monitors like the Video Devices Pix-E 5 or 7" monitors as a future-proof option? Those can record to mSATA drives in addition to SD. This could be a way for those of us using the older BMD cameras to continue to use them once compatible SD cards are no longer available.
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Chris Chiasson

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostMon Dec 10, 2018 4:25 am

Brad Hurley wrote:This problem affects the Video Assist monitor as well. Unless BMD comes out with a new line of VAs that can record to different media, should we be looking at monitors like the Video Devices Pix-E 5 or 7" monitors as a future-proof option? Those can record to mSATA drives in addition to SD. This could be a way for those of us using the older BMD cameras to continue to use them once compatible SD cards are no longer available.


I’m willing to bet you’ll be seeing a new VA this year for this reason. One with a built it SSD support, considering SSDs are now getting cheaper.
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Que Thompson

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Re: Warning about new Sandisk Extreme Pro 95 MB/s media

PostMon Dec 10, 2018 7:40 pm

Hey Kristian,
Are we going to get BRAW on the Pocket for Christmas this year? I have older versions of the card and can barely record ProRes LT at 60fps anyway... However, ,I used an SSD through USB-C with great results. My SD cards will only be useful on the Pocket if we get BRAW.

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