Re: Install Ubuntu 20.04 - UltraStudio HD mini recognizion

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  • Real Name: Peter Führer

Re: Install Ubuntu 20.04 - UltraStudio HD mini recognizion

PostSun Nov 15, 2020 5:29 pm

I need help installing an Ultrastudio HD mini on Ubuntu 20.04
i installed the software provided at the support center "Desktop Video 11.5.1 and 11.7 Update"
The hardware specs are: Intel Nuc i7 4,7GHz 6 Core, 32GB RAM, NVME m.2 SSD, Thunderbold 3

The problem is:
It is recognized in Ubuntu

Code: Select all
dkms status -m blackmagic
blackmagic, 11.7a12, 5.4.0-53-generic, x86_64: installed

Code: Select all
dkms status -m blackmagic-io
blackmagic-io, 11.7a12, 5.4.0-53-generic, x86_64: installed

when i try modprobe blackmagic nothing is shown

Code: Select all
tbtadm devices
0-1     Blackmagic Design       Ultrastudio HD Mini     authorized      not in ACL

It is also shown in lspci and in tbtadm topology
Controller 0
├─ Details:
│ ├─ Name: NUC10FNB, Intel Corporation
│ └─ Security level: SL0 (none)

└─ Ultrastudio HD Mini, Blackmagic Design
└─ Details:
├─ Route-string: 0-1
├─ Authorized: Yes
├─ In ACL: No
└─ UUID: 00122191-bb0a-0400-ffff-ffffffffffff

But the Ultrastudio is not recognized in Desktop Video Software.

It would be great if anyone could help me.

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