ATEM + Firmware 8.6 causes unexpected disconnects

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hermiteer

  • Posts: 3
  • Joined: Thu Jan 21, 2021 5:18 am
  • Real Name: Christoph Moskalonek

ATEM + Firmware 8.6 causes unexpected disconnects

PostFri Feb 26, 2021 5:46 pm

I developed a macOS app with firmware 8.5.3 and the 8.5.3 SDK that mostly just does transitions, calling mixEffectBlock->performAutoTransition().

With the latest 8.6 firmware and SDK, my app works for a couple minutes, then all of a sudden every SDK function returns F_FAIL. I have to kill my app, relaunch, and then it works again for a couple minutes.

I kick myself for updating the software, but regardless I'm stuck with an app that no longer works as expected and will take an indeterminate amount of time to debug what's changed.

Is there a way to downgrade back to 8.5.3? Is that installer available anywhere?
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hermiteer

  • Posts: 3
  • Joined: Thu Jan 21, 2021 5:18 am
  • Real Name: Christoph Moskalonek

Re: ATEM + Firmware 8.6 causes unexpected disconnects

PostMon Mar 01, 2021 8:15 pm

I received an email from developer support, it looks like they've been able to reproduce the issue with the 8.6 SDK. A ticket has been filed and they're working on it, so yay!

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