- Posts: 4
- Joined: Tue Jun 21, 2016 5:23 pm
Hi there. We use Decklink for almost 10 years as official card for product we develop. But, recently, we have been caught by a very unusual issue envolving Decklink Duo 2 + SDK 12.0(or 12.1) on Linux. We was using 11.3 SDK version at our development computers and also on our clients. But then, we decided to update everyone to 12.0 or 12.1. And this brings this strange issue. On every computers that uses Decklink duo2, the audio output starts to stuttering. There are 2 scenarios.
A) Application runs fine for a long time, and suddently, audio begins stuttering.
B) Application already start with auduio stattering.
No matter A or B, the only solution is to reset computer. So, at begginning, as all developer think, we thought that could be something with our product. So, after aduio starts to stuttering, we tryied OBS softwre with Decklink output, and it's audio was stuttering too, what showed us, that was something above software questions.
Configuration of all computers using DUO2 is:
Supermicro x11SAT - i7 6700 - 16GB RAM with Nvidia 1050Ti 4GB
2 Decklink Duo2 cards
Ubuntu 18.04
We really need help for this issue, specially for our clients situation.
Best regards,
Helmuth
A) Application runs fine for a long time, and suddently, audio begins stuttering.
B) Application already start with auduio stattering.
No matter A or B, the only solution is to reset computer. So, at begginning, as all developer think, we thought that could be something with our product. So, after aduio starts to stuttering, we tryied OBS softwre with Decklink output, and it's audio was stuttering too, what showed us, that was something above software questions.
Configuration of all computers using DUO2 is:
Supermicro x11SAT - i7 6700 - 16GB RAM with Nvidia 1050Ti 4GB
2 Decklink Duo2 cards
Ubuntu 18.04
We really need help for this issue, specially for our clients situation.
Best regards,
Helmuth