- Posts: 4
- Joined: Fri May 20, 2022 9:56 am
- Real Name: Nikita Dedov
Hi Nikita,
It is likely that the DeckLink Quad 2 and DeckLink 8K Pro is configured with a device profile such that the EnableVideoOutput/EnableVideoInput is occurring on a device that is currently inactive.
I suggest running the DeviceStatus SDK sample to see whether the device is configured as full-duplex, half-duplex or inactive.
On the DeckLink Quad 2, to access all connectors independently you will need to configure each duplex pair as 2 sub-device half-duplex profile
On the DeckLink 8K Pro, to access all connectors independently you will need to configure the card as 4 sub-device half-duplex profile
Please see more information about the device profiles in the DeckLink SDK Manual, section 2.4.11. You can either configure the profile with the Desktop Video Setup application in the Connectors setting, or with the ActivateProfile SDK sample.
Regards
Cameron