- Posts: 3
- Joined: Fri Jun 26, 2015 11:27 am
Hello Marwen -
First, i strongly recommend un-installing 10.3.7 and use 10.4 or latest 10.4.1 (many improvements) via BlackmagicDesign support website for capture and playback and visit the lower left side of the pages for download links. You have to have admin rights to uninstall and install so you probably need to contact
If you are not able to run the desktop video utility or media express on the card, contact regional support by emailing them using middle lower of page and "send us an email" or you can contact local office via "find your local support team"