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Legal stuff : 2 years warranty

PostPosted: Wed Mar 31, 2021 5:47 am
by Videobegin
in EU, we have 2 years warranty:
https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm

Reseller offer only one year. How BMD handle year lefting :?:

Re: Legal stuff : 2 years warranty

PostPosted: Wed Mar 31, 2021 11:29 am
by Mark Foster
guarantee, no warranty
warranty comes from the manufacturer
guarantee (EU right only) from the seller.

guarantee comes into effect if the defect has already occurred in the first few weeks.
evidence customer!

so you should read up a little on the guarantee guidelines.

Re: Legal stuff : 2 years warranty

PostPosted: Fri Apr 02, 2021 5:08 pm
by Howard Roll
Mark Foster wrote:guarantee (EU right only) from the seller.


Blackmagic is the seller, CVP for example, is the reseller.

Additionally the 2 year guarantee periods covers defects.

Mark Foster wrote:so you should read up a little on the guarantee guidelines.


Excellent advice.

Good Luck