Legal stuff : 2 years warranty

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Videobegin

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Legal stuff : 2 years warranty

PostWed Mar 31, 2021 5:47 am

in EU, we have 2 years warranty:
https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_en.htm

Reseller offer only one year. How BMD handle year lefting :?:
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Mark Foster

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Re: Legal stuff : 2 years warranty

PostWed Mar 31, 2021 11:29 am

guarantee, no warranty
warranty comes from the manufacturer
guarantee (EU right only) from the seller.

guarantee comes into effect if the defect has already occurred in the first few weeks.
evidence customer!

so you should read up a little on the guarantee guidelines.
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Howard Roll

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Re: Legal stuff : 2 years warranty

PostFri Apr 02, 2021 5:08 pm

Mark Foster wrote:guarantee (EU right only) from the seller.


Blackmagic is the seller, CVP for example, is the reseller.

Additionally the 2 year guarantee periods covers defects.

Mark Foster wrote:so you should read up a little on the guarantee guidelines.


Excellent advice.

Good Luck

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