randyd wrote:It sounds like Customs issues. packages are not making it out China.
Not so. I ordered a part for my Tilta cage from China through AliExpress a couple weeks ago, no problem. But if there was a problem, I would not be posting hysterical warnings (**BEWARE**) about Tilta on the Internet. Very strange the OP makes no mention of trying to email the seller to resolve the issue first before publishing urgent warnings implying the company has up and left. Is this the very first time a package being shipped overseas during a worldwide pandemic has ever gone missing?
Since the OP fails to even mention what it is they ordered, we can only assume it is something inconsequential. I can't even imagine starting an overwrought thread about a piece of kit that went AWOL, notifying everyone that the seller is unreliable, without saying what that gear was!! The appropriate action to take in situations like this is to contact the seller or the shipper and wait for their reply, not maliciously broadcasting in the forums that a reputable manufacturer is not fulfilling their obligations. The title of the thread makes it sound like this is a problem affecting millions around the world when in fact it is just one person making a mountain out of a molehill.