Micro Studio Camera 4k G2 not showing menu

Getting started with a Blackmagic product? Ask questions here about setup and installation.
  • Author
  • Message
Offline

tubaer

  • Posts: 14
  • Joined: Thu Mar 02, 2023 7:53 am
  • Real Name: Alois Jolliet

Micro Studio Camera 4k G2 not showing menu

PostTue Jul 23, 2024 9:37 am

Hello

I bought a couple of Micro Studio Camera 4k G2 for my production setup. I tested one camera yersterday and everything worked fine. Today i wanted to try a few more functions. Same Setup.

What i did yesterday: played with the function LUT, changed from 60Hz to 50Hz and to 25fps according to my region. Nothing deep in the system.

The camera is starting up and the image looks fine. But the buttons don't work. Nor the Menu button nor the Set button do something. Only Up and Down do change apperature. Powerbutton does also work. Turning on and off does not help.

Currently i am downloading to camera setup on windows, but even if that helps i would like to know what could cause this so i could avoid it next time.

Many thanks!
Offline

Andy Coulthurst

  • Posts: 286
  • Joined: Thu Apr 21, 2016 12:04 pm

Re: Micro Studio Camera 4k G2 not showing menu

PostThu Jul 25, 2024 5:41 am

The camera only shows the menu on screen display via hdmi. Just in case you are now monitoring through SDI.
Offline

ricardo marty

  • Posts: 1681
  • Joined: Wed Apr 26, 2017 4:03 am

Re: Micro Studio Camera 4k G2 not showing menu

PostThu Jul 25, 2024 3:18 pm

Andy Coulthurst wrote:The camera only shows the menu on screen display via hdmi. Just in case you are now monitoring through SDI.


What kind of screen display ?


Ric
DVR_Studio 19.5. Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM. Lenovo Yoga slim 7x Snapdragon 78-100 12 core elite 32gb ram adreno gpu, 500gb nvme M.2 ssd. Win 11. BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
Offline

Andy Coulthurst

  • Posts: 286
  • Joined: Thu Apr 21, 2016 12:04 pm

Re: Micro Studio Camera 4k G2 not showing menu

PostFri Jul 26, 2024 5:27 pm

I think you misunderstood. The graphics , the text , only shows on the HDMI output
Offline

ricardo marty

  • Posts: 1681
  • Joined: Wed Apr 26, 2017 4:03 am

Re: Micro Studio Camera 4k G2 not showing menu

PostFri Jul 26, 2024 7:24 pm

Andy Coulthurst wrote:I think you misunderstood. The graphics , the text , only shows on the HDMI output


Sorry I was not clear I have been contemplating buying this camera to make ir a cinecameras. I know that it doesn't have a screen. What do you connect via hdmi to be able to visually modify the settings.

Thank you

Ric Marty
DVR_Studio 19.5. Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM. Lenovo Yoga slim 7x Snapdragon 78-100 12 core elite 32gb ram adreno gpu, 500gb nvme M.2 ssd. Win 11. BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
Offline

Andy Coulthurst

  • Posts: 286
  • Joined: Thu Apr 21, 2016 12:04 pm

Re: Micro Studio Camera 4k G2 not showing menu

PostSat Jul 27, 2024 11:04 am

Personally - I connect whatever I have to hand , sometimes its a Blackmagic Video Assist , sometimes a Lilliput screen , sometimes into an Atem Mini which I view via the usb webcam output.

I use the camera as a studio camera - hence I don’t usually adjust the settings.
Offline

ricardo marty

  • Posts: 1681
  • Joined: Wed Apr 26, 2017 4:03 am

Re: Micro Studio Camera 4k G2 not showing menu

PostSat Jul 27, 2024 2:07 pm

Andy Coulthurst wrote:Personally - I connect whatever I have to hand , sometimes its a Blackmagic Video Assist , sometimes a Lilliput screen , sometimes into an Atem Mini which I view via the usb webcam output.

I use the camera as a studio camera - hence I don’t usually adjust the settings.


Good to know, thanks
DVR_Studio 19.5. Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM. Lenovo Yoga slim 7x Snapdragon 78-100 12 core elite 32gb ram adreno gpu, 500gb nvme M.2 ssd. Win 11. BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox
Offline

Giles Sherwood

  • Posts: 32
  • Joined: Thu Sep 19, 2013 6:14 pm

Re: Micro Studio Camera 4k G2 not showing menu

PostSun Sep 01, 2024 5:49 pm

I'm having a related issue where, viewing over HDMI, I can see the HUD but cannot access the main menu or adjust any settings besides aperture. I can use the electronic zoom/focus functions on the lens, adjust aperture, start/stop recording and power on/off but I'm locked out of everything else. Is there some button combination that locks/unlocks the HUD I accidentally pressed?
Offline

tubaer

  • Posts: 14
  • Joined: Thu Mar 02, 2023 7:53 am
  • Real Name: Alois Jolliet

Re: Micro Studio Camera 4k G2 not showing menu

PostMon Sep 02, 2024 4:56 pm

Hello

OG here, i didn't get the notifications of answers...

So what i figured out is really strange. The settings menu works with some screens, with some not. For example
Videoassist 7" 6G works
ASUS PA148CTV works
Philips BDM4037UW doesn't work (tested on HDMI 1.4, couldn't reach the 2.0 plug)

So maybe, blackmagic could give us some hints of what screen it needs.

I saw I a similar comment on an online shop in my country (digitec.ch) saying:
"To my surprise none of the computer monitors I own (3) show the HDMI output. An inexpensive beamer and a Philips TV do show just fine. Apparently also HMDI has its quirks. The camera claims 1920x1080 output - the computer monitor just says "out of range" (Asus 1920x1080 monitor)." But in his case there was no image, in my case only the settings menu didn't show up

Yeah, now i know, but it should be clear on what kind of screen it works
Offline

Giles Sherwood

  • Posts: 32
  • Joined: Thu Sep 19, 2013 6:14 pm

Re: Micro Studio Camera 4k G2 not showing menu

PostWed Sep 04, 2024 3:14 pm

tubaer wrote:I saw I a similar comment on an online shop in my country (digitec.ch) saying:
"To my surprise none of the computer monitors I own (3) show the HDMI output. An inexpensive beamer and a Philips TV do show just fine. Apparently also HMDI has its quirks. The camera claims 1920x1080 output - the computer monitor just says "out of range" (Asus 1920x1080 monitor)." But in his case there was no image, in my case only the settings menu didn't show up


This gave me an idea so after a factory reset didn't do the trick, I inspected my HDMI cable, which is a slightly fragile flat one, and it had incurred a tiny bit of damage on one side. After replacing it with a new one, all functionality was restored. Apparently this was just enough damage to disable the ability to interact with the menu/HUD but didn't affect the picture at all!
Offline

ricardo marty

  • Posts: 1681
  • Joined: Wed Apr 26, 2017 4:03 am

Re: Micro Studio Camera 4k G2 not showing menu

PostThu Sep 05, 2024 12:08 am

Maybe bmd or someone could make an app so it could be seen on a phone or tablet.
Wish someone would try with the 5 inch video assist.

Ric Marty
DVR_Studio 19.5. Asus ProArt PD5, 2.5 GHz i7 16-Core 64GB of 3200 MHz DDR4 RAM. Lenovo Yoga slim 7x Snapdragon 78-100 12 core elite 32gb ram adreno gpu, 500gb nvme M.2 ssd. Win 11. BenQ PD3420Q, Sony FS700R, Bmp4k, Sony A6700. PreSonus AudioBox

Return to Getting Started

Who is online

Users browsing this forum: Ellory Yu and 15 guests