Automatically & Send reports change - fails to start

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the_green_lantern

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Automatically & Send reports change - fails to start

PostSat Apr 26, 2025 3:07 pm

I checked the box on these settings this morning:
- Send report when app quits
- Automatically send problem reports

Then I exited the program. All attempts to launch program failed. Renamed Preferences folder to ".old" and program launched.

How can I get my preferences back without going through the entire process from scratch? Is there a file I can edit in the ".old" folder to change those 2 settings back to their previous state?

Appreciate any assistance.
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Peter Chamberlain

Blackmagic Design

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Re: Automatically & Send reports change - fails to start

PostSun Apr 27, 2025 5:21 am

Which product and version are you referring too?
DaVinci Resolve Product Manager
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the_green_lantern

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Re: Automatically & Send reports change - fails to start

PostSun Apr 27, 2025 12:56 pm

19.1.4.11
Windows 11 24H2
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the_green_lantern

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Re: Automatically & Send reports change - fails to start

PostMon May 05, 2025 5:58 pm

I have carefully gone back through all of my settings and (think) I have them back the way they were before. In the meantime, if anyone has thoughts per my OP, please let me know.

Thanks

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