Thu Jun 05, 2025 11:41 am
I have been using the Free Version 18 on my Macintosh with no issues. Recently I purchased a new HP PC running Windows 11. I can successfully install and create projects, but when viewing media I get the error "Media Offline". My video files are from my iPhone8 in HEVC format. Do I need the same codec file installed as gavenmclrn mentioned? What is the correct codec for h.265 format ? specifics please.