Connector Mapping for DeckLink Quad 2

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jrambault

  • Posts: 2
  • Joined: Tue Mar 24, 2020 9:13 am
  • Real Name: Jules RAMBAULT

Connector Mapping for DeckLink Quad 2

PostTue Mar 24, 2020 9:25 am

Hello everyone, I have a problem with the DeckLink Quad 2, I can't have the 8 outputs. On the manual I find a section about connector mapping but I don't have it on my soft.


You can find here the capture about the manual.
Manual.PNG
Manual extract
Manual.PNG (160.2 KiB) Viewed 425 times


And here a capture of the soft. I'm running this card on a linux, with the last version of Desktop Video : 11.5. I use FFMPEG to output a RTSP stream.
Software.png
Software capture
Software.png (52.44 KiB) Viewed 425 times


If you have some trick to solve this problem. I try to contact BlackMagic but I don't have any answer..
Thanks
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Tony Rivera

Blackmagic Design

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  • Real Name: Tony Rivera

Re: Connector Mapping for DeckLink Quad 2

PostTue Mar 24, 2020 2:54 pm

When you open Desktop Video Setup, does it say DeckLink Quad 2 or just DeckLink Quad? If the latter, you do not have the ability to set the connections up for bi-directional mode and will be limited to 4 ingests.
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jrambault

  • Posts: 2
  • Joined: Tue Mar 24, 2020 9:13 am
  • Real Name: Jules RAMBAULT

Re: Connector Mapping for DeckLink Quad 2

PostWed Mar 25, 2020 9:13 am

When I open Video Desktop it's just writen DeckLink SDI.

The attachment Decklink_SDI.PNG is no longer available


I made a status report directly from the soft.

The attachment Report.PNG is no longer available
Attachments
Decklink_SDI.PNG
Decklink
Decklink_SDI.PNG (35.29 KiB) Viewed 398 times
Report.PNG
Report
Report.PNG (27.67 KiB) Viewed 398 times

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