DeckLink Mini Monitor 4k synchronization problems

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Mihail Constantinescu-Fomino

  • Posts: 17
  • Joined: Thu Nov 23, 2017 8:38 pm

DeckLink Mini Monitor 4k synchronization problems

PostMon Feb 06, 2023 9:25 pm

Hello,

I just purchased a DeckLink Mini Monitor 4k to connect to a Dell 2718Q UHD monitor for video monitoring purposes. It works, but the video goes black randomly almost every minute for a couple of seconds. If I play again the clip where the black screen occured, it is most of the time played correctly.
The DeckLink card is inserted in a PCI Express 16 lanes slot.
The Desktop Video Setup driver is 12.4.2.
The HDMI cable is rated for 4K at 120 Hz.
The same monitor connected using a Display Port output of the NVIDIA RTX 2080Ti Graphic Card as a Resolve "clean output" plays the same 4K timeline without any problems.

Could please anybody help me?
Thanx in advance,
Mihail Constantinescu-Fomino
MihailCF
DR Studio 19.beta1
i9-9900K, 64 GB RAM
Samsung 860 Pro 2TB SSD (system)
Samsung 970 Pro 512GB SSD
WD Black SN850X 2TB SDD
WD Black SN850X 4TB SDD
WD 4TB HDD
WD 10TB HDD
GeForce RTX 2080Ti 11GB graphics
Dell 2718Q UHD monitor
Windows 10, 64 Bit
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Darsana

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  • Joined: Wed Dec 07, 2022 11:36 pm
  • Real Name: JONGSUNG KIM

Re: DeckLink Mini Monitor 4k synchronization problems

PostMon May 01, 2023 6:43 pm

I have suffered same issue. Did you solve the problem?

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