Intensity Extreme works on Macbook Pro but not Imac

Getting started with a Blackmagic product? Ask questions here about setup and installation.
  • Author
  • Message
Offline

goodshepherd

  • Posts: 1
  • Joined: Tue Mar 24, 2020 3:40 pm
  • Real Name: Shelton Cary

Intensity Extreme works on Macbook Pro but not Imac

PostTue Mar 24, 2020 3:50 pm

We currently use the 2019 iMac 5k, 3.6Ghz 8-core i9 AND 2019 15in MBP 2.6Ghz 6-core i7. I use Apple USB-C to Thunderbolt 2 adapter to connect to the Intensity Extreme. The Intensity Extreme is Thunderbolt 1 but since T2 and T1 are backwards compatible, it works just fine on the MPB... but not the iMac. When plugged to the iMac, the Intensity Extreme led lights blink as if it is not getting enough power. How is it that the MPB supplies enough power but the iMac apparently doesn't?

Do the MPB USB-C ports supply more power than the iMac ports? Or is something else the issue?

Thanks in Advance

Return to Getting Started

Who is online

Users browsing this forum: No registered users and 7 guests